I will be posting a continuous review on my experience here. We moved in the 15th of august. Two days before hand the manager called me personally to ask if I can move in the 16th due to the fact they didn't have the apartment ready. Which wasn't a great first impression. I ended up moving in and the first thing I realized walking in was the creeky floor (im up stairs) dry wall on all of the light switches, backwards doorknob put into the bed room, the laundry door only opens half way due to the frigerator in the way. The maintenance team hasn't gone up here after asking the front desk to repair these problems a few times. Very frustrated.
Do NOT move here. This shit hole of an apartment complex is horrendous. The walls are thin enough to hear your neighbors three apartments down, the office employees are rude and could care less about your needs, the washer/dryer/dishwasher is the poorest quality you can get and they do not maintain the place in regards to dog shit, landscaping, and they only take care of the pool next to the office because that's what the people see when they take a tour of the place. And they will tow your vehicle FROM your ASSIGNED parking space without giving you any phone call, e-mail, a knock on the door or heads up whatsoever. The only reason why mine didn't get towed was because the tower they called was off that day and was nice enough, unlike the assholes that work here, to let me know that they called him to tow it simply because it was parked a little past the red line on the curb. The only way for your car to not pass the red line is if you have a tiny smart car or a beetle. So if you have a truck or an SUV or a larger sedan, good luck. Trust me, you're better off somewhere else. Moving out of here ASAP.
Only been living here for less than a month and I found out that the apartments have bedbugs! I was not allowed to look at the apartment before move in day because someone else was still living here. When I did move in, they were NOT visible which makes the paper we sign in the lease invalid. Bed bugs lay dormant up to 60 days and "come alive" again when they sense a human present. Even though there is no way I brought them into this apartment, the apartment complex is making ME pay for the treatment which is well over $400. Even more so, the apartment complex has not offered to let me stay in a vacant apartment until the elimination of the bed bugs is complete. Parking is a nightmare. If someone parks in your assigned spot anytime when the managers are not in their office, you can't do anything until the next day. And by the time you realize you have to park somewhere else, the open parking spots are all taken because there are so few. Security is a joke. The gates are ALWAYS broken and constantly open. Even then, the walls of the gates are so low that it's ridiculously easy for someone to jump them. Even past the bed bug problem, the managers at this apartment complex are very rude and think that they are better than everyone else. When we were looking at apartments, the managers here were asking so many questions about the other places we were looking at and saying things that were trashing other apartments, some in which I have friends living at. The accusations the managers here were saying were completely uncalled for and not anywhere near the truth. The managers here need to realize that we, the tenants, are their guests and that they want us to enjoy living here and recommend it to other people. So far, they have not given me one good reason to recommend this to ANYONE. Don't live here please.
I give them one star because I had a really bad experience for one year with the management and the Property itself. Management is a two face, maintenace is slow and their is no security. In the apartment I lived in, everything was broken, AC, dishwasher, and door handles. The fitness room has really old equipment not worth your time. The pool is always dirty and maintenance is rude too. They are NOT Luxury at all. DON'T MOVE IN!!
I am giving this place one star because zero stars is not an option. I beg you, DO NOT MOVE IN HERE. Maintenance is SLOW, Management IGNORES maintenance requests. I was without AC for a total of almost 2 weeks this summer! It is advertised as a gated community but the gate has been functional maybe 1/5th of the time I have lived here. Due to there lack of fulfilling there promises, we have had one vehicle broken into and another stolen. The entire place is a festering crime pit, WATCH OUT!! I only write this review to try and warn everyone so they do not get stuck here as I have, as my request to terminate the lease early was not granted. Pool is always filled with 10 kids, and when its not its dirty from the 10 kids who were previously in it. Children here are wild and untamed, they run around the parking lot, play chicken with your car, worst behaved most annoying kids I have ever seen, and there parents should be arrested. If you have multiple vehicles this is NOT the place for you, as you may have no place to park your vehicles some nights. Office staff is VERY friendly! they are good people, especially Maria, who is fun to deal with every time I go in there, but that doesn't make up for how bad everything else here is. If you are currently stuck here, make sure you submit all requests IN WRITING so they cannot lie and claim you never submitted them. Also if they are working on your apartment and you cannot live in it for a night, they will try to put you in an empty one for the night, DO NOT allow this, as they are required to put you in a Hotel all expenses payed since the maintenance problem is THERE issue. The unfortunate thing about Tucson is it seems all the apartments have nothing but negative ratings, so its a crazy gamble every time you sign a lease. I cant imagine any other apartment could be this bad though, so go elsewhere! Also- your water, sewer, and trash bill will get larger and larger every month for the first few months, then randomly fluctuate. this adds almost 90 dollars to my bill every month, pretty sure other apartments have a set rate, go with them! You work long hours? have a full time job? LOOK ELSEWHERE! People who are on section 8 WILL mess with your stuff while you are gone, and there is nothing you can do about it. When you try to sleep at night, or during the day, they will be noisy and irritating, walking in and out of there apartment every 10 minutes, probably selling drugs and guns out of there apartment. They will always be here, since they get to live here free.