This is a great place to live. The property is divided into Phase 1 and Phase 2 units. For me, part of its greatest appeal is being located in the middle of a quiet, residential neighborhood, rather than an industrial setting, while also being convenient to shopping and Interstate travel. The property is beautifully maintained, and the staff is excellent. I have found them to be responsive and hospitable, and always professional in presentation and conduct. If it's okay to mention names, Hayley and the rest of the Overlook team have been superb, and all have contributed greatly to my living experience. I've only had very minor service requests, (e.g., replace sink washers, baseboard repair, remove broken light bulbs from porch light), but all have been addressed and resolved within 24-48 hours of my initial contact, and the staff has always followed up, which is a great plus for customer service. I also like that there is a diverse population of residents in ages, ethnicities, and family size. People are friendly, traffic is minimal, and I feel safe here. It is a pet-friendly community, but there may be some size/breed restrictions. Unlike some others, I have never had a problem with parking, but this property is large, so it may more heavily populated in some areas than others. I actually chose to live here long before I chose a job, and I have not been disappointed. The rent is a little pricier than other options, but it's not a deal-breaker. I currently live in a townhouse unit, with a garage, a unit for which I chose to be wait-listed. I believe that the fact that the townhouses are rarely vacated is a testament to the property's overall appeal, as well as its management. I can only hope that they will soon have a Phase 3 of units, with more townhouses and attached garages. The only cons I have are the lack of a dedicated receptacle for outgoing mail (but you may leave it at the leasing office, as a courtesy), the lack of ceiling lighting in some of the bedrooms, and that the nicely-appointed clubhouse is not available after business hours, and is unavailable for reservation for private functions. It would also be nice if the thermostat was digital, so that I could control the heating/air conditioning more easily. And a square foot or so more space in the stand-up shower would be more comfortable. Beyond the control of staff is that some residents are not as considerate with cleaning up after their pets (although plenty of places to discard pet waste are available around this large property), and some residents, despite clear signs prohibiting it, will occasionally leave boxes or other unauthorized trash (e.g., lamps, furniture) outside the trash compactor. I believe they may be fined, if caught, but I'm sure it's difficult to catch up with the culprits. Overall, I love it here, and I would recommend this property to friends.
Never take it! The officer told me to wait, at the same time, they rented to somebody else. It's not professional at all.
Unprofessional Staff, Terrible attitude toward tenants. Parking is a disaster. Pros: Maintenance men are proficient and friendly, attractive community
