Extremely unprofessional, rude, and incompetent staff in the office. Be warned, the staff has changed in the last month, so older reviews are of a much better time before this new horrible management took over. Our apartment was NOT "move-in ready" by any means: Washer faucet leaked puddles of water, dishwasher leaked behind the cabinet causing a wretched smell, the apartment smelled like smoke strongly, the toilet was broken and wouldn't flush, none of the electrical outlets in the kitchen worked, the garage light was out, the closet light was out... Normally I wouldn't mind if it had been taken care of appropriately, however, that was not the case. After MULTIPLE visits to the front office, it has been 2 months now and only the toilet has been fixed. Now normally, I would only deduct 2 stars for that, but things have only become worse. I was in the hospital for 3 days with ulcerative colitis (couldn't stay hydrated) and I had completely forgotten the rent was due on the last day I was in the hospital. I submitted the payment at 10pm on the last day, and it was marked as LATE. On top of that, they sent me a notice of eviction!!!! For being 1 day late with the payment! I went to the front office for some help, for which I waited 2 HOURS before someone was available to talk to me, and they basically said "too bad" about the hospital, and charged me a late fee for submitting the payment later than 5pm on the day it was due even though I had been in the hospital all day... It's quite unfortunate this complex is run by incompetent fools, because the property is actually very nice! The garages are spacious for a single-car unit, the apartments are very well laid out. Sadly, this does not come close to making up for the extremely poor service I have received.
I love the layout of the apt it's so much space and I love how they have trash valet so I don't have to take it all the way to the dumpster. Olivia is super nice and she helped me out a lot.
Moved here in May, the staff is great. The location is great. The valet trash pick up is great. The apartment layout is nice. The fixturing in the apartment is super cheap though. The rent is a little high for that. Also most people in this complex CANNOT PARK TO SAVE THEIR LIVES. Probably will not resign lease because of the cheap feel of the apartment and the zero enforcement of constant double parking.
Welll I just moved here. The staff is awesome. They truley have a can do attitude. This place is like a piece of heaven tbat has come to earth. I have found a home not just an apartment but a home as well. Yes check them out. Marc
DON'T MOVE HERE!!! I am a current residence here at this place and since this property has been under new management, it literally sucks! I cannot wait until after my lease is up at the end of February to get out of the lease. They do not call you back, you have to keep calling them. They are not responsive to your needs (it took them 5 months to put a fire alarm back on the ceiling, yet they passed the inspection). It took them 2 weeks to put a light in the fridge and every month it is something they are trying to charge you a late fee for. I loved it in the beginning but now I can't wait to depart the premises. If it was cost advantageous to me, I would just pay the $2K plus to leave the apartment. AVOID MOVING HERE AT ALL COST!!!!
