Jul 29, 2014
The maintenance people here are great. The ladies that work in the office are bitches(except Milly she is really nice)and it's clear they don't care about anything but ripping people off. Don't waste your time complaining about your noisy neighbors who leave trash everywhere because they won't do anything. The walls are paper thin and they don't maintain these apartments at all. Make sure you remember to put in a 60 day notice to vacate because they'll stick the notice in your door late and then make you pay for extra rent so that you meet your 60 days in advance requirement and the price will be way above what the piece of shit apartment is worth. Oh yeah, let's not forget the building next door burned down and we couldnt stay in our apartment for a few days. They didn't offer us anything(we stayed at a hotel) still paid our rent in full and on time like we always do. So if you want to live in the ghetto with hood rats that party outside every night, don't mind bugs and goose shit everywhere and like getting ripped off. This place is perfect for you!
Feb 23, 2014
I would also give negative stars if I could. My husband and I moved into our apartment 2bd 2 ba on November 15th, 2013. Two weeks later on December 4th, 2013, our apartment burned down because of the people below us. The fire report stated that a cigarette (in a non smoking building) was the origin of the fire. We lost everything in our first apartment together. We were in 539 apartment 301, we are also on ABC11 news. After the fire, which happened at around 2 am, and in which time NONE of the alarms sounded to warn anyone...the staff did not greet us, or apologize, or offer to help...it was our apartment and the people who started it's apartments that were completely gone. The first thing any staff member said to us was would you like to sign another lease while we were getting help from the Red Cross. Worst experience of my life...keys didn't work 80% of the time, loud in our building, kitchen very small, and stove didn't work. Not to mention losing everything to sloppy people below us. I would NEVER recommend this place to anyone.
Aug 05, 2013
My wife, 2.5 month-old-son and I moved into a 2br 1ba apartment in November 2011. We got on well with the staff and maintenance was usually fairly prompt in addressing issues; we'd had a leak in our ceiling caused by rainwater backing up into a dryer vent above us and that was resolved quickly. An incident of arson in the apartment below ours forced us into an extended stay hotel. Fortunately we had renter's insurance (which I believe the management requires of all tenants now) but more than that we had the support of the office staff. They were incredible during the entire ordeal. To say the whole affair was stressful is an understatement - I mean, my wife and I were homeless for a time with our then nine-month-old son. We were able to move into another apartment (2br, 2ba with a larger living room) and the office staff went to great lengths to be accommodating in every aspect of this transition. Sometimes there's loud music, sometimes you’ll hear a shouting match between spouses – but you’re living in an apartment complex, there are other human beings living in close proximity to you. That’s the nature of it. That said – the only time you can really hear your neighbors is if you stand in the hallway – once you close your door, it’s pretty darn quiet. There are geese everywhere, it’s true, and their poop is annoying but, hey, there’s a pond here – and what are we going to do, shoot all the geese? They mostly poop in the grass anyway – c’est la vie. The office staff has had a mild rate of turnover but I’ve managed to gain a friendly rapport with all of them. The maintenance crew has remained fairly stable since 2011 – all good guys, responsive, especially if you’re inclined to friendliness. The rate of turnover in tenancy is fairly high as well – most of our neighbors are military families or single soldiers and U-Haul’s are a common sight. My wife and I are both educators so we’re a bit more permanent. We recently renewed our lease for another year.
A Google User
May 17, 2012
STAY AWAY! This place will lure you in with their fake smiles and attitudes. The apartments are slums. Roaches, duck poop everywhere, mosquito infested pond, etc. Once they lock you in a year lease, that's when it begins. As long as you pay your rent on time, everything is okay. If you don't bother the front office with maintenance requests or what not, everything will be okay. But when you go to move out, they will charge you for things in your apartment that were already there when you moved in! Whats worse, is they already charged the people for those damages that lived there prior to you. There is no telling how many people have paid for the same damage over and over again. These people will take your money and continue letting these apartments look like garbage. They won't fix the things they take your money for. All they care about is selling apartments and making their commission. The girls in the front office are beyond snobby, and without a good reason. Just straight up nasty. I can't warn you enough to stay away, and if you don't take my advice, or anybody else who has been there for LONGER than a month, that's your own problem. Good luck dealing with them, you'll need it!
A Google User
May 18, 2012
I love this place. Kitchen is a little small but the staff is amazing. I don't know how bill's experience was so different but if you fill out a move in checklist efficiently upon moving in there is no legal way they can charge you for what you list. I also have to mention its a very large property and they only have two maintenance men and when my upstairs neighbors broke their sliding glass door the head of maintenance came back 6 times just to sweep my porch and make sure my kids were safe, he even brought me a new chair when in conversation I mentioned the neighbors upstairs dropped a cigarette through the cracks and burnt it, then he threw my old one away, I didn't even have to ask. Ive never known any maintenance to do that. Also, in regard to the geese poop there are geese at every complex nearby there is nothing that can be done, mosquitoes too. Also, i don't have roaches and pest control comes every Thursday all you have to do is add yourself to the list... So beyond that you have to be proactive with your complaints they cant read your mind and there is only two maintenance for a very large complex so be just a little patient.