This is the worst apartment building I have ever been in the water line is shut off for a day at least every couple months. They don't keep up with the buildings at all. If you call fo a maintenance issue they send someone a week later. The mold that grows in their building they scrape it off and clean it with bleach instead of actually replacing the wood. NEVER MOVE INTO THAT PLACE!

Probably the worst apt experience I have ever encountered in my life. The complex is cheap but you get what you pay for. The floors are filthy and unstable. They actually move like they are about to break in the kitchen and bathroom areas. It is like they used 1/4 inch plywood as the sub floor and laid cheap vinyl on it. I can feel the trusses as I walk. The regional manager and one of her staff have the worst attitude when it comes to customer service I have ever dealt with. I believe she used to be a police dispatcher and likes telling people what to do and can not move on from that. Her name is Amanda . They have ran off two of the decent ppl they had working for them. I requested my keys to my garage be placed in my apt since I have all my personal effects inside and work for a living and the office is always closed. Ya I know I could get my keys possibly on Sat but the regional manager was to busy to inform me of that or be of any help. There is more but I do not have time to waste on this dump any longer.

We have lived in Woodlands West for about 5 months now, maintenance has always been super fast and the office staff has been excellent. I have recommended living here to several of my friends!

Water is for the whole building then split by square footage of the apartment, not per use. They do not tell you that off the bat. There is one dumpster for the whole complex. There is almost always trash overflowing by the dumpster. It is at the front so you are always seeing it. Very thin walls. Be ready to hear your neighbors take a shit, have sex, let out a fart. Our neighbors fight all the time and it gets physical. We have called the office, the courtesy officer, 911. When we started to look into breaking out lease we were assured that they were being evicted. That was 4 weeks ago. I have been listening to them fight all afternoon. I am uncomfortable in my own apartment. We can't have our nieces and nephews over. Or any family really. Is the office really doing anything about this? God only knows. There are no doggie bag stations, so no one picks up after their dog. There are ridiculous speed bumps so be ready to get to scrape your car no matter how slow you go. The pest control is very irregular. Maybe 5, or 6, or 7 months, or when someone finally complains about the roaches. Pretty sure someone in our building is selling drugs.

At first they promise a low rent for 3-6 months... then they give you more bills such as garbage pick up, water, sewage, and something about maintnance things... all I know is that this place is infescted by bed bugs and rats!!! I have children and I am scared for their health. Wish my contract ends soon! Don't be fool by their pool cause later you'll pay for that small amount of free water. Please look somewhere else, no money is worth the stay... $625 for 2bed & walk in closet... nice, but small rooms. They seriousely need to dis-infect the place and renovate the outside stairs.