THESE ARE OVERPRICED PROJECTS!!!!! YOUR BEST BET IS THE FIELDSTONE APARTMENTS RIGHT UP THE STREET!!! I've been living in the Waterford Place Apartments for 3 years. The management changes every few months, and each time is a steadily decline. During my stay, I've had people in my apartment without my consent numerous of times & a couple of times they've left my door unlocked. When I signed a renewed my lease last year & transferred units, they came up with some BS excuse as to why they had to keep my deposit. The only professional person who has ever worked in that office is Tiera W the assistant manager. The current manager has a horrible attitude & is very racist!!!! This past week, I woke up with my whole apartment SWARMED with termites. They sent pest control to come and spray in my wall. Anyone with half of a ant brain knows that you have to treat the ground in order to fix the ROOT of the problem. Treating the walls only was a temporary fixed. The very next day, I woke up to termite frass on my window sill. I then requested to be transferred to a pest-free unit. Heather (office manager) refused to transfer me, and told me that nothing else could be done for another week. She told me that the termite crap on my window sill was nothing & that the termites weren't coming back. This morning sure enough, I wake to termites swarming my apartment. Coincidentally, Heather the office manager is off this Good Friday. Tierra had to track down someone I could talk to, Adrienne, who is the community manager for another complex, but is still affiliated with Greystar Real Estate. After showing Adrienne the videos and pictures of the infested apartment, she told me she would do her best to make sure I was transferred to another unit today....2 hours later, she calls me to tell me that Heather as well as Lynn told her that she's not authorized to transfer me, and that I'm stuck living in a termite infested apartment. I will be contacting every news station as well as code enforcement asap. In addition to the poor customer service, when you put in a maintenance request, they may not show up to your apartment for a couple of days. And Lord have mercy if you have nice things in your apartment because maintenance will steal from you. It's happened so many times to other nearby residents who I've conversed with. If you're looking for an over-priced hole to throw your money into & to be constantly pissed off, the Waterford Place Townhomes & Apartments are your perfect match.

I rented a Apt at Waterford Place for two years. STAY AWAY! During the time is was there my apt was broke into and had items stolen by fellow residents. The roof to more door way constantly leaked into the apt onto the carpet. The kitchen sink backed up and flooded the apt. The oven door fell off and broke one of my wifes toes. Now to top it off since I moved out two months ago I was told I owe 1100 dollars for a whole carpet replacement ( Water damage ) and they can't help me out because they already moved it to collections and I have no choice but to pay it. DON'T RENT HERE EVER!

I lived here less than three weeks. My carpet was old and smelly and I had gnats in the frige and freezer. I had to get the Regional Manager of Empire Management involved to get a new freezer. I moved from a different city and I knew I would have to move out the day I moved in. What they won't tell you (and it is not in your lease) is that you have a 30 day move out without penalty. Oh, and the complex is directly below the airport decent flight plan. You get airplane noise day and night.

This has been the worst experience I've had with an apartment. First, the model they show you is not the actual square footage of the apartment you will rent. Maintenance is slow to fix what they can and if they can't you are up the creek. They will not communicate with you nor will the mgmt team be curteous locally or in the corporate office. I would not recommend this place to my enemies.

My husband and I were treated extremely unprofessionaly when we were attempting to move into the community. We were told to come back on different days because the models weren't ready to be shown and when we came back we were told that the other person must have lied for some odd reason. We were then told that we would be charged more because we didn't complete an application on our initla visit and the list just goes on from there. We reported the problem to the management company and they had someone contact us that was what I can only suppose the regional jerk. She screamed in the phone and defended the office staff without asking us what the problem was. We finally hung up on that lunatic and never visited that location or any other that is managed by that company again. The company is Emperian Property Management, Inc. This place is not worht your time and money so please don't bother even trying to get into this complex because I can only imagine what will happen if you have issues while living there.