ICM is an awesome company. The thoughtful effort that is taken by the rental agents to make sure that a potential resident is happy with their experience is unmatchable. They are willing to listen to your questions and concerns and will show you apartments that will meet your needs. The Property Manager (Seth) is always willing to go above and beyond the call of duty in order to ensure that any issues are satisfactorily resolved. ICM is comprised of an elite team of professionals who consistently serve their residents most important needs while maintaining a high standard of performance in all situations. I have nothing but excellent things to say about ICM and would gladly suggest that any friends, family, or acquaintances that are moving to the North end of Chicago should contact them in order to find their next apartment home.

I worked for ICM for over two years and can confidently say they have assembled a team of polite, courteous, intelligent, and caring individuals. I have seen both Seth and Samantha go out of their way to help tenants with any issue that occurred, and every time both parties were very happy with the resolution. All of the leasing agents know the city and their apartments very well and will fit you with an apartment that suits all of your needs. I can personally attest to how hard working the maintenance team is. All of the maintenance workers are extremely hard working, very professional, as kind as can be, and will bend over backwards to ensure any maintenance issues are completed quickly and proficiently. I have recommended ICM to friends of mine looking to move to the city and will continue to do so into the future.

I moved to Chicago from New York during the busiest moving season. I had never been to Chicago prior to my move, and was nervous about finding a good apartment and neighborhood. My leasing agent from ICM Properties, Aaron, assured that I could see different neighborhoods and options within my price range. I found my experience to be very honest and comforting. Aaron was forefront about the benefits of each of the apartments, thus helping me evaluate what was best for me. The service ICM provided helped settle the anxiety of moving to a new city. In addition to the help from the leasing agent, the move in process was painless. Now that I am 3.5 months into my lease, I am still very happy with my decision to use ICM. Thanks to Aaron, I have a great apartment and live in a great location. Coming from New York, I'm pleasantly surprised with the value I receive for my monthly rent. I highly recommend ICM for people who are looking for a stress free and reasonable living situation.

I am unsure as to why there are negative reviews on this company. ICM Properties goes above and beyond for their tenants. I have personally seen Seth (the manager) go completely out of his way to make sure tenants have had their issues resolved. The maintenance crew listens to what you request and makes a conscious effort to make sure all requests are met in a timely matter. There is not enough to be said about the agents working there as well. They show nothing but kindness and are true professionals. I have had nothing but positive experiences with this company and can not see why there is a negative review.

I have lived with ICM going on 5 years now and have almost zero complaints. In reality the biggest issues I have had are almost always sourced with me/my wife not reporting something as soon as we should / her hair clogging our drain ha! Most all maintenance requests are handled within 2 days or so which is better than most of my other experiences. Don't hesitate to rent with them; they are responsive as long as you are responsible!