Mar 16, 2014
This community is very pleasant! Lots of families of all sizes. The community is pet-friendly and the complex is adjacent to a park that stays quite busy in the afternoons and on weekends. The staff is incredibly helpful and always smiling. The grounds are well-kept and the maintenance staff is fairly quick to resolve any issues that tenants may have in their homes. The gym is very clean and never too busy. The pool/jacuzzi and grill area is regularly occupied in warmer months, but again, never too busy. Overall, Rosewalk is a great place to live and call home for many!
Jun 26, 2014
I love this complex. This is my second complex I have been living in here in United States, I moved from Sweden for 6 month ago to California, first complex I moved to was in Cuppertino I didn't like the complex because it had carpets everywhere and because I'm from europe I hate carpets, so I'm so happy that the apartment at Rosewalk has hardwood floor. I think it's so much easier to keep it clean. I moved to Rosewalk for 4 month ago. It feels like "home" here at Rosewalk, I has so nice neighbors and the leasing office is so kind and nice to everybody that lives here, we at Rosewalk see them almost like friends. Best Service!
Aug 29, 2013
Do you like paying for a gated community only to have the gates constantly having issues and your car broken into? What about having your air condition go out in 100 degree weather, only to wait two weeks for a replacement unit and have the people replacing it come in and track dirt from one end of the place to the other? Maybe you enjoy pipes bursting and sewage being spewed from your sink destroying all the items in your bathroom? I bet you'd also enjoy a community manager that has no idea what customer service is and acts like she did you a favor by taking care of your issues (yes Shannon I'm talking about you). Then I highly suggest you live at an Avalon Community, specifically the Avalon Rosewalk. From day one we should have known it was bad juju or something when we couldn't even get in to out apartment because maintenance forgot to properly lock and key it. Do not let the lovely floor plans and very sweet leasing staff confuse you. This place can only be described as hell on earth. You pay a premium in San Jose for a gated community, with in unit washer dryer, and central AC/heat. But please do your research. The back part of the complex is centrally located near a Home Depot where the day laborers are lined up 7 days a week and do not care one but how early it is, they will be loud. Oh and if you come home in the evening you get the lovely view of them pounding beers waiting for work or if you are really lucky them peeing on the fence and if your a woman, or a curvy man you will get cat called walking across the street for some coffee. You can also bet on having your car being water damaged if you do not wash it nearly daily because of the sprinkler systems there, they spray directly on to the vehicles (regular or carport parking) and no matter how many times you request for them to be pointed another way, they will not oblige. Thank God we only signed a 11 month lease because we were new to California, the last few months have been horrible. Between the AC, pipes and my car get broken in to. Let me clarify that the maintenance staff will respond quickly to your issue but don't expect it to be fixed right the first time around. I did have to track people down to have things communicated and it was only after having a million issues I dealt with Kevin who was nothing but pleasant and attentive. The leasing office ladies and the gentleman that works there were always sweet and as helpful as they could be but let's face it they only have so much they can do. Ew and I hope you never ever have to deal with Shannon, she was so rude and just unpleasant the one time I actually got the "pleasure" of speaking with her which was after calling Avalon’s regional offices and them MAKING her call me back. She clearly hates her job, and it shows. Lastly, please do not expect leaving with your full deposit back. It took me kicking and screaming practically to get a "touch up" paint fee waived. The excuse? It's not normal wear and tear if you've lived in the place for less than two years. I wonder how many residents actually re sign when the hike up the rent $300. What a joke, do not be fooled. They NEED people to rent there, the apartment next door to me was vacant for 7/11 months we lived there. Maybe it was because of the pipe issues? Maybe it's not actually live able? Maybe people have smarted up and read reviews, I wish I had. I recommend if you are looking in the San Jose area you check out Fruitdale Station or some newer complexes in the San Jose are So no, I do not recommend any Avalon property...ever...in life.
Jun 26, 2014
Moved in here for about 4 months ago, so far I'm loving every second of living here. All the leasing office agents are really nice, and helpful. In addition, the complex is beautiful. Also very close to grocery stores, shopping mall and so on.
A Google User
Jun 06, 2011
From 3609 -- Di Hello, after reading some these reviews for fun, it stirred up a little feeling that I want to voice what I think, and we've been here pretty long and probably seen everything. To make it methodical, I will used bullets going from most important to least: Man point of view: Safety: Very same, good for kids due to the park right next to us. In terms of car safety, there were cars broken in and their stereo taken. But that could happen anywhere. Convenience: We have Lucky(grocery store), HomeDepot, Starbucks, fast food, restaurant, bank, hair cut within 2 minutes walk. Can't get better. I also walk to the light rail(12 mins) each morning for work. It is very nice. The complex and park also completes a big circle and it is really fun jogging around it. You will see me Tues and Thurs evenings jogging. Rent: Yes, from 2005-2008, it really increased a lot, for us from 1550 to 1950. But in 2009 it came down to 1700 for a 2 bedroom and 2 bath. Very good. Noise: We are on the third floor with Cathedral ceilings so we can't hear what's above. We sometime hear our neighbor's kids running below. In general, compared to 3-4 places before, this is better than all of them. Beauty: We live facing the only court yard in the entire complex. And we are very very thankful for its beauty. The gardeners do take care of the who complex, not just our little corner(even though it is by far the best). But all through out the complex, inside and around it is planted with greens, trees and flowers. Walking through the complex and around it anytime of the year is a treat. That will be my #1 reason to hate to leave here. Avalon at Rosewalk, do keep it up. Keep gardening and planting things. We all need that visual and nasal pleasure. Parking: We have 1 car and park in garage. We had about 4 different cars next to us. Good: Garage is a great garage like what it should be. Bad: Once a neighbor parked his motorcycle next to his car and left us very little space. The rental office couldn't do anything about it. Appliances: I don't use them much. :D but they are good from what I see my wife doing. Woman point of view: Management: changes from year to year. If you have an issue, they usually get on to the case right away. Maintenance: Most of the time, they are able to respond to my request within 24-48 hours. They are friendly people. If you don't want them to wear shoes in your apartment, you need to mention that during your request so the maintenance can wear covers on their boots. But they have to wear their boots for their safety. Now the maintenance requests are 24/7 because it is handled by a call center.