I would never recommend this apartment complex. Actually I don’t think I would recommend CMC properties since this is my 2nd one and neither were any good. I even called the district manager of CMC properties in Cincinnati, sent him an email and he didn’t have the professionalism to return the call or reply to the email. What kind of customer service is that! Clifton Colony does not act in a timely manner to meet requests that are important to the customers. For example when I first moved in and I vacuumed my bathroom floor the tiles came up. I told the management, someone came out and then they never came back. See pictures attached…I ended up fixing the floor myself so I would not cut my feet. Recently there has been a person held up at gun point, car broken into, drug traffic in my building and my storage unit lock was torched. This is inside of a “secured” building so either a person living there or an employee torched the lock. Mgt did not show any remorse really any concern that this happended. What if the building burnt down. The management will smile and say blah blah blah but they do nothing. They think the property looks nice, well they do not walk the property. There is trash that has been in the same spot for 4 months now, broken glass, tree limbs down, trees that needs trimmed because they block the view of driving, hit the car when parking etc. I asked them about this they truly are oblivious to it. Tree limbs hanging over in the pool area where it will hit you in the face. Very simple tasks can be taken to make this place look much better but they just don’t do it nor take any simple suggestions. They actually take the limbs that fall from storms and push them over the fence in a back corner which is making the area look very unpleasant. Oh and the fence are they put it in is not their property. They are cheap! Dispose the limbs, trimmings properly. Hirer some real employees and hold them accountable to do their JOB! Pick up the trash get off your butt and actually walk the property and pick up the broken crap laying all over.
Rent is overpriced for the space I have and the location. I don't feel safe walking to my car!!! I have lived here for over a year and the apartment has had so many problems. Like a centipede infestation last fall when they turned the heat on, roaches in the laundry room, flooding in the basement, broken air conditioning, holes in the wall that I did not cause but the maintenance people did, etc. Parking, after 5:00 there is absolutely no parking I have seen people park and walk down the street to a house. My neighbors all play super loud instruments, smoke weed, or don't maintain their apartments so the complex smells like something died, they leave their doors open and freak out if you stand to close, right now this a spider infestation. Grounds okay so they landscape wow, but their pool needs some maintenance, there are cracks, and it can't drain(they ran a PVC pipe to the sewer to drain it), they don't check chemicals, it's basically one nasty hole filled with cement and filled with water. Safety, since the day I moved in my balcony has been broken and when it was really windy pieces started falling off. Construction, they don't keep anything maintained, I have complained about things wrong with the apartment in January and they still haven't come to fix it even though I call, stop down and I am constantly checking in. Then when I go down there the maintenance guys are complaining because they want to go home and have nothing to do. Staff, when you call they are super ghetto and rude, like you just interrupted their day by calling and you are just such a bother. The maintence guys have hit on me often which makes me super uncomfortable when I know they have keys to my apartment and they all look like ex-criminals. Overall it is terrible, the location sucks you can't ever get out of the parking lot because of traffic, they are doing a huge Martin Luther King renovation that clogs everything up. They are infested with centipedes and spiders, the staff is rude and never takes accountability, and my neighbors and I don't even get along especially the ones with the instruments and the one who just lets their apartment rot. Seriously don't waste your time or money living here. They literally sit down and talk about how much they can charge for rent to try and screw people over. OH and they don't even have an indoor pool, they have a indoor water hole that they are not ever going to fill up again. So this is Clifton Colony for you. Don't let them screw you over like they did me.