OVERALL * Almost all of my Yelp reviews are 4 and 5 stars, so I rarely write bad reviews * This is the worst apartment I've ever lived in over the past 10 years * There are some nice aspects to the complex, but the negatives far outweigh the positives * My toilet flooded over 20 times, and flooded 3 times with raw sewage * The management tried to charge me rent while my apartment was flooded, which is against the law * I'm stunned that a company like this is still in business and hasn't been shut down by regulators PLUMBING * There is a shared plumbing line that multiple units share * I lived on the first floor, so the people above me shared the same plumbing line * If they clogged the toilet, then my toilet would get clogged * This resulted in my toilet being clogged literally more than 20 times in a 1 year period (probably far more than 20 but I lost count) * The maintenance men are incompetent and never actually fix the issue hence the toilet clogging 20+ times * It also resulted in our apartment flooding with the raw sewage of our neighbors, which flooded my entire apartment with feces and urine * The apartment only cleaned the hallway and not the rest of the apartment, then insisted that the apartment was habitable (with raw sewage still throughout the apartment) so that they could charge us rent during this time, which is illegal * It was so bad that we had to move out * While moving three of us had to wearing medical masks to avoid breathing in the fumes from the raw sewage, and we all got sick from it (my significant other had to go to the doctor who confirmed she was sick from breathing in the sewage fumes) NEIGHBORS * There are multiple families with children that do whatever they want throughout the complex * Several of our neighbors would have children screaming all day long, which you can hear even with all your windows closed and noise canceling headphones on * Every morning I was waken up by screaming children next door * Every night our neighbors would curse each other out with their windows open * I was actually genuinely concerned for the well being of some of these children who seemed to have very dysfunctional families and parenting * Other children would ride really loud motor scooters by out door for hours * Sometimes the children would go around knocking on peoples' doors * Neighbors would leave trash in the trash room rather than putting it down the shoot (see other's photos) * Other neighbors would regularly decide to move furniture and other things with shopping carts taken from Home Depot at 11pm at night * Overall, while there are multiple people who are perfectly nice, the large number of trashy neighbors ruins it for everyone APARTMENT * Parts of the apartment were nice, but the negatives far outweigh the positives * There were regularly spiders that would appear and bite me while I was sleeping * The apartment said there were no spiders, but my doctor confirmed that I had multiple spider bites on multiple occasions, and other reviewers had similar experiences * The carpets would strangely turn black after a few weeks likely because of previous cleaning issues below the carpet not being addressed. We got the carpets cleaned again, and then shortly after the carpets turned black again. note: this hasn't happened at apartments I lived in before or after Bridgepointe MANAGEMENT * In general, when we had issues with the apartment, the management would respond in a timely manner, but would never actually fix the issues * They hired incompetent maintenance people probably because they were cheap, who would only solve the problem temporarily, but never actually solve the problem (hence the problems happening over and over and over again) * They refused to pay us almost all of the money they owed us from the deposit and rent that they cannot charge us while our apartment was uninhabitable * Again, I'm stunned that a company like this is still in business and hasn't been shut down by regulators

It's a nice place to live or be on vacation. there are gym and pool in the apartment which is very near the Target mall and seafood buffet.

We love it here. Great location and friendly staff. Only complaint is the high price. In their defense it is expensive everywhere.

The management has an incredibly aggressive attitute towards the tennants. Unfortunately, it reflects in tennants' behaviors too. The management has been doing some repairs throughout the whole year and they have been very rude in the notices they put at the doors. The notices were almost threatening. They read like "We scheduled the following repair at the following time, and if you interfere with the repairs, you will be responsible for the cost of any schedule changes that we will have to make because of you." Sometimes, we would come home on Sunday evening and find a memo indicating that the entrance to our unit would be blocked from 9am to 5pm on the next day! One morning, we heard lots of noise from upstairs at 7am. When I went upstairs to complain, I found out that a cleaning company was hired to clean the unit just above us. When I talked to Mexican employees who were cleaning the unit, I found out that the management ordered this cleaning at early morning because the new tennant was going to move on that day. I called the management and left a message around 7:15 am. No body called from the management. We haven't received any notifications before the cleaning was scheduled for early morning, and we have not received any communication after I left a compaint message.