Worst apartment complex I've ever lived in. I've bounced around from apartment complex to apartment complex for years as I've gone through university and I've never had such a bad experience. The water is turned off at least once a month and people enter constantly to do unnecessary maintenance and force you to move everything in your room at their will. They also decided to raise the rent on us 3/4 of the way through our lease. On top of all that the management is a bunch of incompetents. I would honestly trust a 5 year old with running the place better. At least they would understand that they need to treat the customer well. I've never taken the time to write a review before but I'm truly hoping to save you the agony of living in this hellhole.

The Apartment complex is alright to live in but the customer service from all the representatives is horrible! I should have read the reviews earlier and realized this! They charged us for not turning in our thirty day notice even though we went in and asked about it. We were told we could come in two weeks before and notify them from a worker. Their customer service is horrible and they over charge you for everything. And they shut down water for hours and hours at least once or twice every month ! They bribe people to give good reviews with a ten dollar award incentive for subway or starbucks because they know they suck.

windwood apts are just amazing, they are very clean and they respond to any maintance request quickly. They have a really awesome cares team who sets up events 3 times a month, i have never seen this at any other apartment complex. windwood is a great place to have fun.

I really loved staying here for my last year at UCR. This has been the best living experience that I've had during college. I love the CARE team events. Although I couldn't attend every event, the few that I did go to were really fun! Also who could say no to free food? The staff at Windwood apartments is super friendly too! They always helped me in a timely manner. One time I made the mistake of sending my mail to the wrong building. When I told one of the staff members, she helped my right away. Luckily the apartment I sent it to was vacant so she was able to check the mailbox and I was able to get my package. Even though it was my dumb mistake, they were still willing to help me! This is why I think the staff at Windwood is the best! The apartment itself was nice, although the interior was a bit old. My only complaint about the apartment would be that the entrance and exit gates were under repair often. Sometimes it wouldn't be fixed right away.

The apartment is fine and living there is fine. The thing that bothers me is that the management is so incompetent that it makes you wonder how these people are even allowed to live among humans. When you walk in the office no one assumes responsibility. They act as if they know nothing at all, but that would actually be believable since they switch their staff every other week. If you want to live there go ahead, it won't be bad, but be ready to smack yourself on the head every time you need to deal with management. It really puzzles me that such individuals actually inhabit this planet we call earth. My goodness, I am dumb founded.