It's down right awful here,this "community" is anything but. The property managers go out of their way to make you feel as the though you are the most important tent,until you sign the lease,in which they show their true colors. It's over priced considering that any complaint you file about the property will quickly be dismissed without further action. They promote the pool but consistently have excuse after excuse on why they do not have it open for residents. I have witnessed disgusting behavior from the management and open discrimination To people of color.It is down right a waste of your money. You are better off getting a mortgage.
I grew up here from age 2 to 15yrs old. Tons of families with children and basketball hoops throughout the neighborhood for the kids. As well as an awesome pool (a kiddie pool for the tiny ones too) and a playground sits adjacent to the swimming grounds. I loved my maintenance man Bruce who always got me into my apartment as a kid when I lost my keys or was locked out because mom was out late. My grandmother moved there first and resided there for 30+ years in apartment #31 and I lived below her in #26 for almost a decade in a first floor space with two bedrooms. The building itself held 8 units in total 4 on each floor and was equipped with a washer and dryer in the basement. I loved the sliding glass doors out to the patio where my friends would come to look in to see if I was home! And although my grandmother eventually had a very hard time traversing the stairs to get to her apartment on the second floor she loved her balcony that by chance happened to overlook the pool grounds and swing sets so she could keep an eye on us kids while we spent our summers at the pool. I lived in apartment #112 which was directly across from my old apartment #26 but it was a world of difference. The townhouse option is wonderful if you have no kids or like your privacy and are not social towards neighbors. You can plant a small garden in the front and back entrance and the back offers a small cement inground patio that is semi private due to two small fences a mere 6-8ft in width and about the same in height. The fences block immediate neighbors from seeing right into your small cement patio where residents typically keep a fold up chair and a grill at least we did...Come to think of itt; if I am being honest if you took a stroll down towards the garbage receptacles located behind each building in the parking lot you would see junk pilled up almost like an outdoor, unsheltered storage shed. It's unsightly but a major problem you will find if you choose to take up residence in Rolling Green is that there is virtually NO storage space in your unit. It is as if they sacrificed any potential storage space that would allow residents to live much more comfortably for the $ they could potentially make by leaving no space for storage but instead cramming in two additional units per building to make...well lets be honest MILLIONS over the course of time (seeing as they have 30+ townhouse units that cost $1,500 per month or much likely more now). And the other little quips I have with Rolling Green are as follows; 1. Mailboxes are far away and all together and I was attacked one night while retrieving mail 2. Laundry rooms were disgusting and residents always left wet clothes in washing machine for hours after it was completed causing many a fight when I lived there - they force over 100 people to share 2 washing and 2 dryers and they are also very dangerous my good friend was raped in the one I used at age 13. The trash recepticle where you lug your trash often times pretty far away (boasts a wonderful array of IV needles and other hazerdous materials as well as a revolving door or RESIDENTS (often times your neighbors) rummaging through the dumpster - like inside of it! And they are not shy about taking your trash out of your hand before you throw it in to rip into it while asking what do ya got in here?? Yeah creepy. I used to see my belongings that I threw into the trash on peoples steps or back porches. So, the more I think about it maybe it wasn't the greatest. I don't miss listening to my neighbors have domestics through the PAPER THIN WALLS! Or hearing their sex so loudly that you felt as though you were in the room with them (and I am talking gross beastly individuals. That brings me to my last comment. The IV drug user rate was so prevalent among residents that I personally knew 14 people (mostly all my friends parents) that contracted and died of AIDS. Take what you will I intended to write a great 5 star review until I took an honest look at what it was really like to live in RG...
Don't be fooled by the initial appeal of the kindness the office offers when you're first looking to sign. Once you've signed your lease, it's like you've signed your soul to the devil. In agreement with Jay Clark's review below, the office management will see no end to uncomfortably raising rent values, despite you occupying the same creaky, outdated apartment with old carpeting and layers of paint until they have satisfactorily displaced you and your family. They are eager to profit off the numerous college students who are happy to bunk up together in what is cleaner than most apartments, and thankfully, heat and hot water are included. If, however, you have a grievance to file with the office, like that your neighbor's dog barks incessantly, or that your neighbors trash your patio with beer cans and cigarette butts, or that they stomp around and play loud techno music well into the morning hours despite the fact you have young children that are losing sleep because of it, they'll simply respond that "your neighbors can hear you too" and "that's what happens when you rent an apartment." Fortunately, for most civilized communities in which a customer is investing thousands of dollars, the reaction would not put fault onto the sleep deprived occupants and to offer a solution. When I originally moved in and was asked to participate in an "anonymous" survey, I expressed numerous disappointments and my gross dissatisfaction. As a result, I was professionally and rudely confronted by the management. Rolling Green also recently received a multimillion dollar grant from the state to renovate the property, thus, raising rents to absorb costs is hardly the issue at hand. Clearly, families are not desirable, they do not attract students to a community, and students are where large profits can be made in Amherst. It would be in Rolling Green's best interest in the very least to invest in quality customer care training and management to provide a happier, healthier community.
To say the least very disappointed with the customer service we have experienced. With that being said I first want to say we have been at Rolling Green for a couple years now and have recently resigned a lease. We have one of many 3br units that last year were going for 1800 per month. When it came time to resign they told us rent had unfortunately gone up to 1930! ( For the same place) We figured that was just the new going rate for everyone so we agreed. Now for the good part, not even two full months later they were and are still offering the same 3brs for 1500per month that’s right 1500! We brought this up to the main office assuming it would be only fair to offer their loyal renters the great rate that all new tenants were receiving to our surprise that was not the case. We were pretty much told we were out of luck and in order to get any sort of saving we needed to spend thousands to switch apartments. So now we and others who resigned before this price change are locked in at this outrageous rate for the remainder of the lease. Does that sound like management company you want to give your money to? Do your self a favor and take a good look around Amherst at other great housing opportunities you will not be disappointed.