I lived here in 2010. I had to transfer from one of their properties to this one due to a break in into my apartmetns. I was very grateful that they let me move and did not raise my rent or make me pay an additional deposit. I enjoy my stay. It was a very quiet property. The staff was nice too. I would recommend this place to friends an family.
Do not live here, you will regret it every single day until you find a lawyer to help you end your lease. This place is damaged with no hope of turning it around. Mold, leaks, bugs, appliances that do not work, damaged floors and showers that will take months to get repaired. If you manage to get them repaired, something else in your apartment will get damaged in the process of repairing the original issue. They claim the never have parking issues, every single night cars are illegally parked all over the complex due to insufficient parking. If you are lucky you will find a parking spot on the completely opposite side of the complex. Have spoken to 30+ residents that all have the same issues and will be reporting them to the Better Business Bureau to help prevent anyone from making the mistake of living here. calling corporate offices will do you no good as they never answer the phones and will not return any messages that are left.
Personally, my good friends just moved here in June, and they have had many issues. Mold and mildew is seeping through the walls from the water heater leaking. Trash is never disposed when needed to, and the gates never stay closed. The office has terrible attitudes, and procrastinate their issues. This makes me see how unprofessional, and utterly lazy this complex has labeled themselves. Spider infestation, and broken air conditioner. Maintenance is terrible with time management, and achieving tasks and problems they are paid to do. Terrible drug affiliated areas in this complex as well. I would not advise any family or anyone in general to live here. Everyone of these responses from the workers haven't done a damn thing. I don't live here, but I will be sure to spread the word on how terrible and unsafe it is to waste a dime. There is no way they could pass health inspection, and I believe that's illegal in an establishment.
This apartment complex has so many issues- the rent is somewhat low compared to most of Nashville, but it's simply not worth it. The staff is incredibly nice, and I really do think that they're trying their best. However, it's not enough. I had a HUGE cockroach problem in my apartment. I put in countless work orders, visited the office, and called the office--which usually went straight to a call center that has absolutely no control over anything. My apartment was sprayed for bugs several times, but it wasn't enough. No matter how immaculately clean I kept my apartment, I found about 5-7 giant cockroaches per week. On top of this, the trash compactor breaks constantly, so garbage piles up in a huge mound at the entrance, there are frequent pipe breaks that cause water to flood your apartment, maintenance takes about a month to complete an order, the gate on this "gated community" has been broken for over a year, and my billing was messed up on three separate occasions. Landmark has great online marketing--they have a well made website that features them as a "luxury" apartment. However once you sign a lease and are locked into an apartment, you unfortunately find out that it is the exact opposite of luxury.
The staff have consistently been very friendly. The office staff always greet me with a smile. I feel no fear of crime here and therefore I enjoy feeling safe in my apartment. The neighbors and other tenants are always friendly. The gentleman who work for the trash valet are most accommodating and always pleasant when they drop by to pick up scheduled trash removal. Due to a mass renovation under way, I think the management must be aware of the leaks and burst pipes, etc which is one of the items I imagine will be addressed during the renovations. I have had a few issues with pipes bursting as the others mentioned yet when the office receives the maintenance request, I feel they respond accordingly and in a timely manner. There are things in every apartment complex one should expect that would include positive attributes as well as negative. I have mentioned only a portion of the positive aspects of living at The Landmark at Glennview. Thanks to the staff for allowing tenants to voice their opinions here. And another, personal thanks, for the fact the office accepts parcels for hold on our behalf. My husband and I are grateful for that service, too!