Absolutely, hands down, the WORST place I've EVER lived!! DO NOT move here if you don't have too!! Any where else has to be better. I had to give them a 1 star because no stars wasn't an option! They never answer the phone, they never return you call, and it takes them weeks to reply to emails, and you usually have to call and message multiple times. If you need service, might as well fix it yourself, it will get done quicker. Had a leaking hole in the bathroom ceiling for more then a month. They lost every bit of paper work I ever sent, when they confirmed receiving it!! DO NOT trust the maintenance or any inspection people that can enter your apartment without you there. They STEAL!!! I had $130 come up missing when I had it hid in a drawer!! Then the manager took sides with "her people" when I reported it! Saying "I should have called the police and reported it to my insurance and not tell them"!! And they will not work with you for appointments for fixing any maintenance issues, if you don't want them to come in without you there, they just go in anyway. They promised all these great updates before I moved in and like 1 was done. All the cabinets were still dirty with dirt and food crumbs from the previous tenants, and most of the cabinets were bowed from some type of damage, and the only thing they did was paint over all of them. Worst place ever to live, save yourself the headache and go somewhere else!!
Please do not live here. The first night I moved in, the apt was a complete mess - paint and dust everywhere. Oh and they don't "paint" the walls they spray paint the whole place so definitely expect a line of white paint on every wall. I've had to get my hot water heater turned up 4 times because my shower will keep going back to luke warm. Yesterday I came home and I had a huge puddle under my sink in my bathroom - my hair dryer, straightener, make up, and everything were all soaking wet. Maintenance will come and fix your issues if you find them on the property and tell them your problems. The work orders never seem to go through. My neighbor paid for new appliances all through her lease and they never put them in, so definitely don't pay for an upgrade. The pool is trashy, and also opened up way late this year. There are always leaves in the pool, and the hot tub has never worked since I've moved here. It is cheap compared to most Nashville apartments but please, pay a little extra or go a little further and get a nicer place - I promise what you pay here will not be worth it.
I lived here in 2010. I had to transfer from one of their properties to this one due to a break in into my apartmetns. I was very grateful that they let me move and did not raise my rent or make me pay an additional deposit. I enjoy my stay. It was a very quiet property. The staff was nice too. I would recommend this place to friends an family.
Personally, my good friends just moved here in June, and they have had many issues. Mold and mildew is seeping through the walls from the water heater leaking. Trash is never disposed when needed to, and the gates never stay closed. The office has terrible attitudes, and procrastinate their issues. This makes me see how unprofessional, and utterly lazy this complex has labeled themselves. Spider infestation, and broken air conditioner. Maintenance is terrible with time management, and achieving tasks and problems they are paid to do. Terrible drug affiliated areas in this complex as well. I would not advise any family or anyone in general to live here. Everyone of these responses from the workers haven't done a damn thing. I don't live here, but I will be sure to spread the word on how terrible and unsafe it is to waste a dime. There is no way they could pass health inspection, and I believe that's illegal in an establishment.
Do not live here, you will regret it every single day until you find a lawyer to help you end your lease. This place is damaged with no hope of turning it around. Mold, leaks, bugs, appliances that do not work, damaged floors and showers that will take months to get repaired. If you manage to get them repaired, something else in your apartment will get damaged in the process of repairing the original issue. They claim the never have parking issues, every single night cars are illegally parked all over the complex due to insufficient parking. If you are lucky you will find a parking spot on the completely opposite side of the complex. Have spoken to 30+ residents that all have the same issues and will be reporting them to the Better Business Bureau to help prevent anyone from making the mistake of living here. calling corporate offices will do you no good as they never answer the phones and will not return any messages that are left.