SCAM AND RIP OFF! I Lived here for 1 year when I had no option as new to Nashville. THEY WILL RIP YOU OFF: They charged me 300$ month-to-month fee + 50$ increase in old rent, when I had to extend my stay after expiration of my 1 year lease. They were charging 250$ month-to-month fee + rent for another 7 days. They started charging me sewage (45$) even it was not mentioned in my lease by just sending mass email to everyone (they remind you what is written in lease when it comes to their advantage). I would say it SCAM. Even worse, when I missed paying rent on time due to I did not know how much I owe and you should know exact amount to pay through online portal. The online rent portal showed my old rent and they specifically mentioned to come down to office to pay rent. I missed paying bill on that day and they charged me 10% late fee on my rent. Bad part is Linda refuse to waive it only after knowing the fact that I am moving out. They even sent a 289.00$ bill after moving out and reported to collection agency, while they had my contact info. They did not mention for what they had this huge moving out bill. LEASE IS A JOKE: They will charge you 300$ month to month fee if you live even single day after your lease ends. Lease termination: 60 days notice and remaining month’s rent. What!!! These all things were not mentioned in lease and it is all arbitrary. Overall, they do not leave a single opportunity when it comes to money. VERY THIN WALLS: Huge electricity bills and can hear coughing and walking people on top apartment. PEST SERVICE IS JOKE: No pest service even you remind them. LOT of Spiders, Roaches and even you can spot a Rat. ONLY GOOD: Never had Safety issue until I had a snake under my entrance door. Close to 1-40, Maintenance with some exceptions.
I've lived here for 3 years and we have gone through several management changes. However, the current management team is by far the most incompetent group of leasing "professionals" I've ever had the displeasure of meeting. I've stayed this long simply because the price has always been significantly cheaper than other communities in the same area. With increased competition in the direct area, that's no longer the case. The walls are so paper thin you hear every single step the neighbor above you takes AND you can hear your side neighbors conversations, so don't say anything you don't want them to hear too loud! You will also pay $30 for "valet" trash, but it only gets picked up about 60% of the time. If you live in a 3 bedroom get ready to pay 60-$65 a MONTH just for water and sewer. They have several water leaks through out the community so water just spews out constantly and since the units aren't self metered you get to personally pay for the companies outrageous water bill. This community is unkempt and they do the bare minimum to keep the place looking "decent" for potential renters. You can put makeup on a pig but at the end of the day it's still a pig. I went into the office today knowing I was going to take my increase and stay another year simply because I don't feel like moving knowing we will be moving out next summer to a permanent home. I asked the lady at the front desk for a printed lease so that I could review the terms and conditions before finalizing my decision, which any educated person should do before signing a lesse. She said "oh we don't generated leases unless you're going to be signing" and I said "well, I'm not signing anything without reading the terms and conditions before hand. I want to make sure that I agree to all the terms before finalizing my decision to stay another year". She shockingly replied "oh well you don't have to stay then", really? Your management team has clearly forgotten who pays whom, my rent pays your salary! Yes, you need me more than I need you. This is hands down the only management team that could turn a 100% renewal into a move out in less than 5 minutes. Your owners should be appalled by your behavior!
This review is amended after another year living in the apartments. I moved out a while back but forgot to write my parting review. In our last year the apartments went from tolerable to absolutely terrible. The usual office and maintenance staff is incredibly friendly and professional and the pool is always very clean. Unfortunately that is the only good thing I can say about living there. There are numerous rusted and dangerous looking supports in the building structures that made me fear the place is coming down. the playground is unuseable as it has no ground cover and is therefore too tall for any child - or even myself as an adult - to climb up and use safely. The bottom steps and ladder rungs on it are at least 3 feet high. While maintenance always responded quickly and politely they are not given enough supplies or proper quality equipment to be beneficial. Some of the newer members of the support staff are however extremely rude. I was tempted to request that only James, the senior maintenance officer and a very friendly man, be allowed to service our unit. That request would have been extremely impractical however so I refrained. In fact the whole idea of lower quality and more profit overarches the entire management structure here. The "improvements" consisted of a cheap grainy paint over of the counters and cabinets. The new linoleum was just put over the old making some of the doors in our apartment impossible to close all the way. The bathtub does not properly fit into the space in which it sits. This leads to cold air coming through the inch wide cracks and also leads to mold growing in those cracks if we do not wipe them down with bleach once a week. The insulation is so poor that even when trying to be conservative our electric bill is over 200 dollars every month. The pest control is also ineffective. We had severe ant problems in the summer that were never solved and have had severe rodent problems the entire time we've lived here. Numerous calls and visits from pest control have never truly taken care of the issues. The staff can seem shady at times due to purposefully vague wording in the lease contracts and things they promise. Due to a math error on the part of the former management we ended up paying much more per month than we actually agreed to on our lease. We've also been lied to on multiple occasions about the purpose of various hidden fees and charges in our monthly rent due. Along with this is the mandatory 25 dollar a month fee for "valet trash". We are forced to pay this despite having never used the service since the dumpster is 10 feet from our door. Those we know who have used the service say it is unreliable and that they more often than not have to go to the dumpster anyway. At times the grass has grown to over two feet tall, making it unsafe an unkempt looking all around the complex. Trash is frequently not collected leading to the dumpsters being full and attracting pests. All in all I would not recommend for anyone to live here. If you're willing to live in these kinds of conditions there are MUCH cheaper options in the area. For the astronomical cost we pay to live here monthly (Almost 1000 dollars for a very small two bedroom apartment.) I would have expected much better quality.
I'm genuinely not sure why there are so many negative reviews of this complex - it's been one of the greatest I've ever lived in! My roommate and I have lived here for two years and we're actually disappointed we have to leave (we're moving on to different things). Any time anything has broken, maintenance has come in immediately to either fix the issue or do what was needed until the issue could be totally fixed. Sure, there were noises upstairs, especially when we had neighbors with an unruly kid, but other than that it's been great. I see a couple of people have mentioned car theft and drug (lmao what?) issues but (knock on wood) we haven't had any concerns in the entire two years. Sad to say goodbye to Lyncrest Reserve!
This is by far the WORST place I've ever lived. Management does not care about anything except cashing rent checks. Apartments are frequently in need of serious maintenance, but it never gets done. Maintenance guys will let you know how inconvenient it is that they have to come repair things. Tons of loud music late at night ( I'm up writing this at almost midnight because if my neighbor), cars booming bass through the parking lot at all hours, and management does absolutely nothing to stop it. The first six months I lived here, I had to find other places to sleep because of all the noise. I was given the same excuse from the office ("We don't hear them because it's late at night and we aren't on site"). I've learned to live with it. Police are here a lot for drugs and theft issues (cars often are broken into). This is the most broke down place I've ever lived in. I'm so grateful my lease is almost up. I've warned several people to stay away from this hellhole. These apartments are a VERY expensive mistake. I'm not sure what my rent goes to, but it sure isn't keeping up the grounds or maintaining the apartment. Everything smells like weed and bugs are everywhere. Also, you are required to pay for valet trash, and pay $30 for a trash can. If the valet trash people feel like hauling away your trash, they will. If not.... You're still required to pay $25 a month for the privilege of hauling your own trash away when you're tired of seeing it sit by your door. Probably where the bugs come from.... Trash sits outside people's door all day every day.