I have been living in the Avalon for about 7 months now and am very impressed with the maintenance! I constantly see Edwin around the building and he is always asking how everything is in the apartment and if I need anything. He is there within a day when I need something fixed. I normally never write reviews but Edwin goes above and beyond the requirements of his job which deserves some recognition! The great maintenance is definitely a perk of living in Avalon
I want to give a shout out to Stephanie in the leasing office at Glen Cove. She is amazing at what she does, and genuinely cares about each and every one of the residents. I have lived here for about 10 months now, and every time I see Stephanie, she has a smile on her face and greets everyone by name. She is always willing to go above and beyond at her job, and I can’t thank her enough. I know that no matter how big or small my question or issue is, I can go to Stephanie, who will drop what she is doing to help. That speaks volumes on that type of community we have here. I can’t thank her enough for all that she has done for me and the community. I also want to say thank you to Dylan, on the maintenance team. He was a tremendous help to me a few weeks ago when I had a rather large and heavy box delivered and needed help moving it to my apartment (on a different floor). He didn’t ask any questions, or complain at all, but he just jumped in to help. It’s a huge relief knowing that I have people I can count on to help with anything, should I need it, and all I have to do is ask. Thanks again Dylan!
I am in the process of moving into the Avalon Glen Cove this month. I must say that Stephanie and the entire staff have been most helpful when it came to any questions I have had. The move has been easy and the maintenance staff have been on hand to help if needed. It is a beautiful building and I feel safe knowing there is a concierge on duty every night! Thank you!
My roommate and I have been living in the Avalon for 9 months now and the maintenance department has been extremely helpful, specifically Ed. He is always very friendly and helpful. Our dishwasher was broken and needed replaced. Ed had the dishwasher ordered the day we had the problem and it was installed immediately after it was received. Ed made sure the dishwasher was put in correctly, he is a very diligent worker and always very patient. We have had a few repairs that needed to be done in our apartment and Ed always went above and beyond to have them fixed.
Outstanding service and workmanship by Livio installing grab bars in a bathroom Very neat work and he was very courteous Dylan did a fine job cleaning spots off the rug. He was very friendly and efficient Both of them showed very professional attitudes Kelvin was quick to respond on the weekend and service our icemaker .He was pleasant and courteous Shout out to Amy Vultaggio who has been wonderful to us both prior to our move in and after. Very patient and friendly handling our questions and requests Livio did a great job fixing our refrigerator