I have been living in the Avalon for about 7 months now and am very impressed with the maintenance! I constantly see Edwin around the building and he is always asking how everything is in the apartment and if I need anything. He is there within a day when I need something fixed. I normally never write reviews but Edwin goes above and beyond the requirements of his job which deserves some recognition! The great maintenance is definitely a perk of living in Avalon
I want to give a shout out to Stephanie in the leasing office at Glen Cove. She is amazing at what she does, and genuinely cares about each and every one of the residents. I have lived here for about 10 months now, and every time I see Stephanie, she has a smile on her face and greets everyone by name. She is always willing to go above and beyond at her job, and I can’t thank her enough. I know that no matter how big or small my question or issue is, I can go to Stephanie, who will drop what she is doing to help. That speaks volumes on that type of community we have here. I can’t thank her enough for all that she has done for me and the community. I also want to say thank you to Dylan, on the maintenance team. He was a tremendous help to me a few weeks ago when I had a rather large and heavy box delivered and needed help moving it to my apartment (on a different floor). He didn’t ask any questions, or complain at all, but he just jumped in to help. It’s a huge relief knowing that I have people I can count on to help with anything, should I need it, and all I have to do is ask. Thanks again Dylan!
I am in the process of moving into the Avalon Glen Cove this month. I must say that Stephanie and the entire staff have been most helpful when it came to any questions I have had. The move has been easy and the maintenance staff have been on hand to help if needed. It is a beautiful building and I feel safe knowing there is a concierge on duty every night! Thank you!
My family & I have been living in the Avalon for a few months now & the maintenance department has been extremely helpful with repairs, specifically Dylan. He was very friendly and outgoing. I had a bunch of different repairs & I told him that he can come back the next day if he couldn't finish it all b/c I know they work until 6 but he said absolutely not, he was determined to get everything done and he sure did! My boys were excited to watch Dylan do the repairs & Dylan was very patient & kind to them, they enjoyed having him here! He didn't rush he stayed late & completed the work with a smile on his face! :)
I have had many issues in my apartment, and the maintenance team has willfully, efficiently, and kindly fixed my problems. Specifically, Ed and Kelvin are extremely helpful. They are always sweet, answer our questions, courteous, and diligent. We had our laundry machine and dryer replaced. We put in a request, and within minutes we received a call and our machines were being replaced.