I love the apartment and the management staff!! I have been here approx 4 years and I have ZERO complaints about the beautiful building the wonderful staff. The only reason I am moving is because the homeless population seems to be growing and becoming more threatening....
Great place to live. The management is very helpful and about once a month something is held for the residents. Wither it is happy hour downstairs or a bartender coming over and making free drinks. They are very pet friendly.
I have lived in every major city in Texas. The Vistana is THE BEST place I have lived so far. The service, the location, amenities, neighbords and staff are excellent. The Manager, Monica, is very responsive and helpful. I personally LOVE Katelin. She is one of the office staff and she is very nice and friendly. I love the conference room and entertainment center. I have done major meetings in both places with excellent feedback from my guests.
If I have to move to another city some day, I wish they were just like at The Vistana.
The prices of the apartments are a rip off for the little amount of space. I understand that you're not paying for the apartment, but the location. Everything else in the apartment was engineered horribly and fell apart quickly. The maintenance staff were all extremely nice and helpful. Most of the leasing staff were horrible at their jobs and organization! The only exception is Josh. He has been awesome. My husband and I also rented out two storage units. When we took everything out, there were tons of dead roaches and both of our mattresses sustained water damage! There was rust, mold and mildew caked on!! It was so bad that it seeped through the plastic wrap that was around the mattress and the stain protector that was still on it! Even the boxes also had dead bugs and slight water damage! Completely disgusting!! Do not trust these people with any of your possessions, unless you want to have to replace a bunch of things!!
A GORGEOUS 5-star living experience! First, let me state, I have stayed in the finest hotels and have lived in beautiful communities and I find the Vistana to be top-notch. I am not one to write reviews, but I was so impressed, I was inclined to leave one. I recently had the experience of moving into one of the two-level Penthouse properties and I can say it has been a true 5-star experience. I earn a comfortable six-figure salary, and the reviews citing that the "utilities" are causing them to move into the poor house is very absurd. If you earn a good salary and can afford a place like the Vistana, a meager $200.00-$300.00 month utility bill is nothing to those who don't bicker about the small things (electric, water, AT&T, valet trash pick-up and parking). Please. When the lovely leasing professional showed me 4-5 units that were available (which I was impressed by her ability to show me several spaces when I know occupancy is high), she outlined the cost of utilities, rent, additional options for purchase (e.g. valet recycling, trash, private parking space), and it was well known prior to my move-in date. If you can't afford the Vistana, look for a lesser luxurious apartment that is within your budget. There are several elegant apartments in San Antonio (definitely nowhere near the quality of the Vistana), but it takes common sense to know that the Vistana is not the cheapest property in San Antonio and that is for a good reason! For me, the rent is very reasonable for the 1,100 sq. foot space....for a single gal and her puppy....the space is HUGE...plus, the luxuries are phenomenal. I have a small corporation and have plenty of space to work in my beautiful space. Additionally, the Amenities Deck features a great wi-fi area for plug-in and allows residents to have a quite space to work. The property is clean, upscale, elegant and features the best of the best in San Antonio. It seems that there are many educated professionals such as myself residing here and I have befriended so many talented and goal-oriented folks. Lastly, the staff is professional and first-class. I have spoken with a beautiful young leasing/sales professional and a very nice gentleman in the leasing/sales office and they are truly professional. I wish every sales representative had the professionalism, class and devotion to their job! I have no complaints! Every question has been answered by the Vistana professionals to the fullest extent and I wish more would be inclined to move here! Ignore the bad reviews....I have traveled all over the country and have stayed in the nicest hotels and for an apartment, the Vistana is surpasses all of the luxury apartment communities and is simply A++++++++++ For those who can truly afford this place, you will find this downtown jewel to be a true treasure!