To be fair- we really enjoyed the community until the yellow jackets invaded our apartment 8 months into our lease. The apartment was a good sized 3bd/2ba and- other than your typical noisy apartment neighbors- was a nice place. However- after killing over 40 yellow jackets in the apartment in the last month and having to live elsewhere for 3 weeks while the work order to fix the issue passed the 1 month mark, the apartment management determined that because they couldn't locate a nest, we were not due a credit to our account although the apartment was not able to be lived in. Though we have photo documentation as well as actually bringing yellow jackets in a ziploc bag and placing it on management's desk for proof, they can't determine whether or not the situation warranted us to be out of the apartment. Being that my wife is deathly allergic to stings and my autistic son was already stung, we could not take the chance on another stinging encounter. The good news? We were told to wait for the cold weather to kill the yellow jackets- making it a total of 1 month we had to be out of the apartment yet expected to pay rent for their failure to control flying-stinging insects. Add in a termite work order that is still not fixed after 6 months and the current management culture and we're done. Now we're in a battle over the apartment trying to evict us due to non-payment of rent for the 3 weeks that we were not able to live in our apartment so far. What started out as a wonderful beginning is ending horribly over yellow jackets and unwillingness by management to do the right thing by at least crediting a partial rent credit due to our inability to stay in the apartment. One other apartment is experiencing the yellow jackets as well- but all others seem to be fine. To end on a positive note, their maintenance team was always friendly and willing to help. I never had an issue getting things fixed that they could do. Our issue was getting the management to fix issues that required outside contractors to complete.
I moved here almost 3 years ago and I loved it at first. The management was nice, the neighborhood is quiet, the price was pretty great. And once Starbucks was open, I could just walk there after work!! But when I moved out, I had so many issues. My very last month there, the front office "didn't receive my rent check" even though I've had no issues for over 2 years. This is probably one of the few apartment complexes that doesn't have a surrounding fence, so the neighborhood has gotten kind of sketchy. Good place as your first apartment in the area (cheap) but look for something newer.
If I can select, I want to give this apartment a MINUS star. When you move in, it's easy. But you cannot move out easily. This apartment is a trap! They require 60 day notice but they will not tell you the new price ahead. I contacted the office two months before my moving date and asked about the new price. They said they didn't know because the rental prices changed every week. My decision of moving or staying of course depends on the rent. So it is ridiculous that I am required to inform them without knowing how much I should pay. If you wait until you get the answer to the rental price, you cannot get out of the trap any more due to the 60 day notice. They will increase the rent by any amount they want because you have to renew your lease. It is also the policy here that current residents and new people get different rental prices for the same apartment and at the same time (difference is a new application and a renewal one)! The list price is for a new lease. On the other hand, price in a renewal lease is a random number which is not public. There is no regularity. Please stay away from this apartment if you want peace of mind!