Roaches, worms, and mediocre staff. Anytime there was an issue it was it was either ignored or fixed "good enough" in quality. Had a large section of drywall that was never patched properly after a pipe busted in the wall, Air conditioning went out twice in the middle of hot July summers. Limited and very tight parking, both of our vehicles were damaged (heavily) from other vehicles. Upstairs neighbor had 2 large dobermans that ran around consistently, no resolve there. The apartment was in ok shape, laundry closet was tight and the exhaust for the dryer vent was clogged so I couldn't use my dryer, they said it was the dryer that was the issue but it works just fine. And speaking of closets, there are none, no coat closets, no linen closets, one small closet in the main bedroom, no outside/patio storage. Luckily we went with the extra den with our apartment which we used as a storage room. I would not recommend this property, they nickel and dime you for every little thing, then at move out threatened to charge us for the oven not being spotless even though there were massive stains on the carpet when we moved in and the whole in the bedroom wall. Three months after move out I received a collections notice that I didn't pay my final move out fees even though i have the cleared check that shows they took my money. Just a bunch of crooks at a very outdated and poor quality apartment complex.
If you only want a nice landscape then rent here. For the price in extra fees and horrible service you can get better elsewhere. Office staff was both disrespectful and negligent excluding the actually property manager whom I have not had much contact with . Recommend ATC Development properties for military and anywhere else for non pet lovers. Those with pets if you dont mind adding to a previous pets marks and paying a pet fee that doesn't include move out cleaning fees then rent here. Please if you have other options reconsider them because the lure of this place will absolutely disappoint you.
The apartments are decent - lots of eye-catching superficial details, but things like cabinets/closets were off in their fit. Overall average living experience. Never had a problem with loud neighbors, pool was amazing, grounds were great, parking is great. Location is pretty ideal. We did have a problem with cockroaches (1-3/week during their busy season), but we're not from this area of the country, so I didn't know how it related to regular living situations. Interactions with the staff were usually fine. Did have a few plumbing problems, they were usually very responsive, but still annoying to deal with in the first place.
The buildings and grounds aren't bad, but the management company is horrendous. They care far more about recruiting new tenants than keeping current ones. The lawn care crew is out en force from the crack of dawn till dusk, leaf blowing and hedging and mowing, even when there's nothing to mow. So don't plan on ever sleeping in, and if you work a night shift or odd schedule, heaven help you! They set out traps with cans of cat food without informing the residents! So anyone with an indoor-outdoor cat should just say their goodbyes apparently. They are constantly trying to mae an older property look new, so there are water turn offs for days, painters with keys to your front doors to get the inner door frame, and lingering around your windows; heavy equipment tearing up the pavement at all hours of the day so you can't get out of the paring lot, or back in.
I absolutely love living here! Its quiet and I love the ponds and fountains, maintenance always comes on time and gets the job done. The leasing office employees are very friendly and always work diligently to answer any questions you might have.