****Update Review ***** new company owns this place now. They've done alright in upkeep and updating everything. Maintenance staff is close to useless, and management could care less. Still not worth what we pay. Wouldn't recommend moving in here there are better places for the price.
The negative reviews are worse than what it seems. My apartment was totally renovated and everything was new moving in. It was also a great start to a new independent life, leaving many, many bad influences behind. Gateway lakes was a great fresh start for me. I do agree the management is fake and as a HS teacher I can smell bullshit a mile away. I also had health issues moving in and I would suspect mold but I also had insane allergies and they seem to be getting better. I couldn't tell you if it's the apartment or not but I chose not to have an inspector check it out because my symptoms improved. Overall, it's a decent place and the location is great.
The pictures of this place may look nice but TRUST me when I tell you this place is a "polished turd"...Our apartment was not only infested with fleas when we moved in...the roaches come out of the vents from the upstairs apartment...My brand new truck was infested with Bullants because of the Trees in the parking lot....and they are everywhere!!! We woke up one morning and our walls were raining....literally. We have pictures of the mold inside the wall and all they did was patch the hole and paint over it claiming that fixed the problem. They have over 30 available units because everyone that has been suckered into the "nice pictures and fake submodel" have learned a very hard lesson. WORSE PLACE IVE EVER LIVED
It seems as though the newcomers (@Joel P, Deannine Mann) to this property have eaten up the facade (for those of you who don't know: an outward appearance that is maintained to conceal a less pleasant or creditable reality. @google for the definition) of this "near-ghetto" they call a "Luxury Gated Community". Especially if they have seen the newly renovated apartments. Not to make anyone have regrets but :) THEY GOTCHA! Lived here 5 years. After new management won't be living here anymore! Parking.They don't patrol and cannot control who parks here. Previous management had a towing company and they would surely tow, I use to see cars get towed almost daily. Dog Poo. You can't get away from it. Previous management kept the pet areas stocked and cleaned for the times when you forget a poo bag while walking your dog. "Approval Process". Apparently there is some sort of guides and step and paperwork maintenance has to file to do things like replace a 20 year old AC unit after 6+ failed attempts to fix it. I was told they have to try A then try B then try C and tell management about each failed attempt and just maybe they would get a new one. I had a water leak at one point from the apartment above mine in multiple places. They instructed maintenance to re-seal the molding on the sealing where the water leaks originated from. I mean I guess that works. They refused to fix the cracks, stains and paint falling off the ceiling from the damage and I assume that is because at some point they are going to update this unit. However it is a sight for soar eyes. Lanai screen. Had some bad winds and must have knocked something over and pushed the screen out of the rubber holder in the aluminium. I called a record 14 times and after attempting to fix it without the proper tools etc and a 2 month wait time they put in a new screen. Somehow the screen door piston/closer literally broke off the metal frame, The 2x2 inch square of metal is missing out of the frame. Well to fix this we will just get a wood block, paint it white, and screw it all back together. What a joke. Ignorant and disrespectful: When you call with an issue you will most likely get a response of "Well i'm not a maintenance person so I can't possibly know what they will do." Since you know, the last 6 times I have called about the AC unit and each different type of solution has failed they couldn't possibly know what to do. Unfriendly and really don't care about the residents. Previous property management knew me by name where I lived and my phone number. They would always say hi, ask me how its going, be polite help resolve any issues, work with you on anything. I've called new management at least 30 times in the past 3 months they have no idea who I am. They were quick to try and lighten the mood when I started talking about wanting to see the renovated apartments though. I used to always see management out an about doing things, helping people, even cleaning. I have NEVER seen anyone from the front office out. Only maintenance. Unannounced visits and request for entry: One time they showed up at my door with no notice and was like can we come in. We want to measure the room sizes on the back 2 rooms so we know which one is bigger. I'm like your joking right? "We really can't help you with anything". Just had a rental car vandalized and filed a police report. I walked into the office per the Sarasota County Sheriff's department instructions to notify management. I was greeted by a man and woman on the phone. As I started to explain and the woman on the phone told me "I'm on a call I can't assist you and I don't have a fax number held out her hand with a card". Literally that was it. The worst part was in the midst of explanation a painting contractor walked in and I was quickly and rudely interrupted by the woman on the phone to assist this contractor. But apparently they are understaffed and she couldn't get off the phone to assist my with my police report per the request of the Sheriff's Department to notify management.
The property is wide open so that I am free to walk around the lake and FYI if you are a runner, running around the lake and following the sidewalk in front of the clubhouse etc is a quarter of a mile. I personally tracked the distance myself. They have recently upgraded the fitness center and I cannot wait to see what they are doing to the clubhouse! I moved my Mom in with me to a 2/2 open plan and we have been here for 8 years. My 8 year old nephew absolutely loves to come over and go swimming etc. We have no problem with the new management, I know that some things our not within their control especially if a resident never reports water leaks in the upstairs units while we have a The albatross after being shot with a cross bow, once good luck after that shot cursed. Water is the curse. It’s really has been nothing major and the staff has attended ASAP. This is our home, I enjoy how much the everyone in the office has put together community events, so we can all get a chance to at least put a name with a face. So if you're looking for a quite and open complex, check out Gateway Lakes. Also enjoy a serene bike ride or walk from Gateway to Benderson Park