MAINTENANCE - Never the same person employed longer that 3 months, never complete work orders even if you submit a 7 day notice in writing to the office. Grounds are not kept up daily poor outdoor lighting at night. NEVER CHANGE OUT AIR FILTERS OR PERFORM MANDATORY INSPECTIONS
OFFICE STAFF - Rent to all section 8, HUD, and any individual who shows interest in their community. Lots of drug activity, loud parties, and sleepless nights due to your neighbors.
EMERGENCY ON-CALL (VALLEY PROTECTIVE SERVICES) - The cheapest company in town never come out when you call nor do they patrol the property at night
PARKING - The gate off of Snow Heights is suppose to be locked at 9:00pm at night never is always left open I have lived here for 1 year and am counting down the days so that I may move out. If you are looking for an apartment to rent LOOK ELSEWHERE there are better places that this old run down place.
If you hate cockroaches I urge anyone, STRONGLY, not to move in to these apartments. I had a year lease with them from April 2012 to April 2013. My roommate and I really liked the apartments during the walk through but that changed quickly. During the warm months, all summer long and throughout spring and fall, the place was completely infested. We found them in our food, kitchen, living room you name it. Worst of all, on several occasions, crawling on us while we slept. I'm still scarred from the experience. We notified the office several times and they would simply have pest control stop by once a month. That did nothing. We also had roach baits everywhere, boric acid everywhere, and we'd plug up drains at night. There were no beating these pests. I hope my story helped some of you in your decision finding a new home.
This is terrible complex, unsafe parking lot even though it's semi-gated. A lot of the apartments are in bad repair though they may seem okay at first site. The weekend we moved in it took them 3 days to repair something in the kitchen that had apparently not been hooked up correctly and consequently left water flowing everywhere when we had to use the kitchen sink. And yes WE HAD to use the sink because the dishwasher was broken for 3 weeks. After living here for about a month we walked into our apartment one evening and found our entire kitchen area flooded. Turned out that someone else's plumbing had backed up into our apartment. The girls in the front office are pretty nice, as are all of the maintenance men that I've had contact with, but there is one really rude man in the front office. Tenants seem really varied, although, I can't help but point out someone stole our welcome mat and I personally witness someone tell their 6-7 year old kid that it was okay to pee themselves in the pool area ( standing in the corner). We only got a 6 month lease but IT IS STILL WAY TOO LONG. I can't wait to get away from this place. It has been a real nightmare.
Cockroach infested. Neigbours tobacco smoke fills your apartment. You can't use your balcony because people below never take their dogs out but let them poop on theirs. Requests for fixes have not been answered. Staff will give discount toward your rent for writing false evaluations on apartment ratings websites about the apartments. Stay as far away from this place as possible.
Hidden Fees, Roaches, Shady neighbors, cigarette smoke from other units seeps in, loud party's, unattended children, staff will trick you and even lie to you, worst place I have EVER rented. AVOID AVOID AVOID