Worst apartments in colorado. Do not move here! Staff is rude and just simply don't care about the apartments. The night of Monday the 27th they delivered notices for roach cleaning on thursday the 30th. Telling us we need to be out of our apartment for up to 8 hours and it will be between 9AM and 5PM not a specific time. Thursday is my only night off and when I get 3 days notice that I need to be out of my apartment for 8 hours it's not something I like to hear.
I don't like living here, everything broke in there and they won't fix it. the first time i move during winter i have no where for 6 months it sucks. only one lady that was nice in the office. But the other customer service sucks all they do is get mad.. i never have parking at night i have to park across the street to go to my apartment. Washer and Dryer always breaks. People who live there always rude..i they are up all night making noise and you can't sleep.. Yes area is great to live and good price i guess..but You can't never sleep in that place..your neighbor will be so loud all the time.
We've submitted 3 maintenance requests for a leak in the roof and ceiling. This is a serious issue, because water in the attic will create a moldy, rotten environment. They ignored all three, marking the first two as "resolved" and the third as "suspended." It has been several months now since the leak started, which was shortly after they had some cheap roofers switch out the tiles. I believe these roofers actually caused the issue, and the first request was put in early enough that any responsible manager would have called the company back and told them about their mistake, remedying the situation immediately. That's not even getting started on their failure to clean the gutters. News flash! When you don't clean gutters, they don't work. Water pours over the edge onto the windows and other parts of the house, making any rain a lot louder than it needs to be. Then, in the winter, it turns to icicles and sheets of ice across the sidewalk. It's almost as dangerous as it is completely avoidable. You just have to not be the epitome of laziness. Obviously, cleaning the gutters should have been done months ago. They could have asked those shitty roofers to do it while they were up there! Plus, we have a kitchen that they tore into to get at a neighbor's broken pipes, when ours were totally fine. They still haven't finished fixing it, months later.
Brenda Russ at the Artisan apartments is the Rudest professional I've ever encountered, I was discriminated against because I was told there were no available units when there where. In addition the Apartments as a Whole Are Deteriorating most of the units have leaking roofs closets and windows the heat doesn't get turned on until the middle of winter than you burn your gas stove n they don't give a replacement carbon monoxide detector. They don't fix the problems before they get worse the hot water barely works. If you do laundry people will steal your clothes and their cameras on site do not work they take no action. They have Roaches like Joes Apartment (movie) The people in the office are rude and inconsiderate they have a after hours emergency line goes to the office and they don't return your calls until you go to the office.
At first I was a little weary of these apartments but they are making good improvements. The maintenance is fast to respond now and the apartments are priced well. I get the privacy I want and don't have many issues.