These apartments are not completely awful. However, they are awful enough for me to tell you to never even try to live there. They will seem wonderful and awesome when you go visit, but you will be screwed over. I moved in there in September 2012. I had just moved to Colorado, and the Summit at Thornton (now Ashford East 88) had really cheap studios, and they allowed dogs. Everything was going great until January 2013 when my garden level studio flooded. It was on a Sunday, so I called the emergency maintenance line and left a message. Then, nothing happened. I waited hours, and finally I submitted a request for maintenance online. Still nothing. Finally, 8 hours later, maintenance shows up and says that the cell phone bill for the emergency line hadn't been paid, so he hadn't gotten the message. No problem. He said they would fix the problem the next day, and they came and did it. So I thought. My apartment flooded THREE MORE TIMES after they "fixed" the problem. The laundry room boiler was leaking and it was flooding into my apartment over and over again. The finally fixed it, but it was too late. I had missed several days of work and had to move stuff onto the vinyl part of the apartment way too many times. I wrote them a letter a month before my lease was up, letting them know that they had violated the lease agreement and so I was moving. The lease binds them to fixing problems and keeping apartments in livable conditions. They failed at this part of the lease, so the lease was now broken BY THEM. They never responded to my letter. But weeks later, I was notified of $1600 they were charging me that is still on my credit report. I have attempted to contact them repeatedly by phone, email, and postal mail, to no avail. I filed a dispute with the credit bureaus, and they still refused to fix this problem. I would recommend you never even visit these apartments. They will ruin your life.
Worst place ever I was a roommate bills came in someone else name they did not pay their rent when i left so CORPORATE OFFICES lie and I miss the court date they won due to refusing to give me paperwork and telling me the wrong court date now I have and eviction for a place I was only a roommate and did not live at... Worst maintenance out there they steal.....
This is the worst place in Thornton. bad maintenance service. Staff are not friendly and Manager never try to work with you, They charge you for pest control, when that is something they should be doing as part of regular maintenance. Buildings smell like weed all the time and they don't do anything about it. Ridiculous high rent. Not worth it! STAY AWAY FROM THIS PLACE!!
WORST STAFF EVER. Incompetence and stupidity is common place in the lease office. Basic math skills is apparently not a skill reuire managing these apartment. The manager Gamy, and I only know her name cause she throw her buisness card at me when I asked for it, is unproffessional in her dealing with tenant going so far as to yell at me while discussing when my lease was up. The take away I got from that experience was and this is a quote, "At the leasing office we are not responsible to tell you about your lease or rent". Besides that the maintance leaves something to be desired waited twwo month to have four foot hole in ceiling and still leaks. In summary aviod moving here at all cost and if a current resident leave as soon as possible.
Double crossed me and kept my application fee. Misled me throughout app process. Stay away!