My husband and I just renewed our lease for our second year here. Like any apartment there are good points and bad, but for us the good far out weigh the bad. About the location... The location is great. We laugh about being 30 minutes from anywhere. It's also a really short drive to some great shopping, movie theater and dining and walking distance to a pub and pharmacy. About the apartment... The apartment is pretty standard, nothing extraordinary but not even close to the crap some reviewers post. Rooms are a good size. Closet space is great (at least in our 1 bedroom). Appliances are a bit dated. I agree with some of the sound comments. The property on it's own is very quiet, lots of families and no loud parties, yet. It's a nice neighborhood to walk around. I never feel unsafe. But the apartments are very thin walled. You can often hear your neighbors walking, talking loudly or playing loud music. I always hear when the people above are showering. Utilities are reasonable, but we are in a 1 bedroom below ground level. About the staff... The repair staff is usually quick to respond to digital repair requests. Repair requests made through the office seem to take a bit longer. The office staff is polite and helpful. The grounds maintenance staff is out there every day. It's not perfect, but nothing is. Sometimes the office staff is busy and you have to come back in order to speak with a person. The garbage dumpster gets a little over loaded after the weekend. Some people don't pick up after their dogs. All rather normal problems you expect to run into. About the facilities... I haven't been to the pool, but it looks nice and people are always there enjoying it. The cabana area and grill by the pool look nice too, but again no personal experience. The gym is small and doesn't have the best equipment, but for a basic simple workout it does great and usually there is only one or two people there when I go after work. Hope this helps make your choice easier.