This place is a nightmare, not safe for your family. I have 2 kids and we dont feel safe because 3 apartments in the complex sell drugs. The administration knows about it but do nothing about it. The people that comes to buy the drugs also do criminal activities at the complex. Every morning you woke up to a dirty parking lot from all the people doing drugs. Two of my neighbors are cops and they chose to move because all the bad situations happening at the complex. The on-call police at the property is never available. We are at the mercy of drug dealers and their customers. My neighbor called the cops on the drug dealers and now they are vandalizing his property. The cops have found BULLETS in the parking lot. This situation just happen the first weekend of may 2016. Maintenance doesnt work on weekends, if your refrigerator stop working on saturday you will have to wait until Monday.
I wish I could give zero stars. We moved out and left our apartment very clean. Our carpet was stained when we moved in, and even had it cleaned twice while we were there for 1.5 years. We just got slammed with a $500 bill for new carpet and they are charging us for our utilities for October-December, that we have ALREADY paid. They are estimating the new carpet in a 1000 sq/ft apt to be $900. It is very low quality carpet so I know this cannot be a real estimate. We asked to see a receipt and they will not comply. They will not respond to any of our calls or emails to get the situation resolved, and they only gave us 15 days until they report it to a credit bureau so we are stuck paying for things that probably aren't even legitimate. I don't know if you would call this a bait and switch or just scam artists, but do not rent here! You can find nicer places in Lake Nona for the same price!!!
The complex was nice back in 2014. It was a really nice and quite place to live in. But since a year ago everything change to a horrible complex. My car got towed with absolutly no reason. And I had to pay 125$ because I had to take the car out the same day. PLUS I had no answer the day it got towed so I had to resolve it myself. It's horrible to live here, they are getting crazy. Some of the workers are nice but the complex change to a nightmare.
Lush well kept park-like grounds, fun tennis courts and swimming pool, dog run, and basketball court. Diverse group of residents. Responsive repairman. Corporate level managers are impossible to negotiate with, however. No crime. Sometimes children and adolescents playing outside can be a little loud.
We've only lived here for six months and haven't had a problem. Whenever we do have an issue with something that needs to be fixed inside our apartment, maintenance responds very quickly. Any questions I ever have, the ladies at the front office are always so friendly and so helpful. It is pretty quiet throughout the day and it's also very convenient to live in walking distance to several great restaurants and right behind a Publix. The only issue that I have is other residents letting their dogs poop all around the walking trail along the lake. We walk over there daily and have to hold our breath because it's unbearable.