I am currently a resident here, but will be moving out at the end of August. Me and my boyfriend have lived here for 2 years, and we haven't hated it. Noise level is good and neighbors are friendly. Staff has always been accommodating, Maintenance is usually on top of requests, and they typically keep the grounds clean (can't get residents to clean up dog poop, which they have done what they can to make sure that doesn't happen). They are currently working on painting the buildings, replacing 1st floor carpet with vinyl (which saddens me, since I'm moving and won't be able to enjoy it), and I think they replaced the washers and dryers. I'm sure with this new Management that they will be working on replacing other things - hopefully including the work out facility, which is extremely lacking in dependable/functional equipment. The over-flow of trash has also seemed to fade away ever since new Management. Some improvement tips to keep people: get a sidewalk. It's so unsafe for people walking on the sides of the roads, especially children. There is a MAJOR blindspot for people driving into the complex, enough to where you could easily accidentally hit a pedestrian. Update your cabinets and counter tops in the kitchen/bathroom - this would make such a major difference, and would definitely warrant the apartments going up to $800/month. Although these apartments are currently under new Management that I'm sure won't let this happen again - but, when we first moved in there were certain things painted white with just regular paint in order to hide stains. The stove top was painted white, which eventually started peeling and looks bad, and also the bathtub/soap dish. Again I say, hopefully with new Management, they will know better than to do something foolish like that. If these changes were made, and I ever need to move back into an apartment, I would definitely choose Plantation Ridge. You can't beat the location if you are looking for something nicely sandwiched in-between Buford and Suwanee, and it's really hard finding nice staff at an apartment complex.
Signed my lease January 2014 and regretted it almost immediately my first apartment flooded and grew mold and had to move to another and they had the audacity to ask me for a second rent payment for the new apartment???? So moving forward constantly asking for repairs and never getting them done, maintenance on multiple occasions were in my apartment to fix appliances even tho I.never asked for them to be fixed and their excuse is "oh sorry our maintenance guys don't speak English well and got the wrong apartment" .......finally to top it all off on July 08 2015 Gloria at the front office took it upon her self to open a very important piece of mail and photo copy it ........photocopied a check from my 401k account .......REALLY how idiotic can you be to commit a federal crime .....so unless you're ready for a life of misery and to have your privacy of invaded on multiple levels DO NOT MOVE HERE!!! ...Ya I would love to talk just tell me how to get in touch with you
Nice staff , nice apartments
Management sucks. They could really be doing well since Sugar Hill is growing. They add fees for no reason every month. Had to prove 5 times an OLD statement that was"OVERDUE" and prove the I had paid it when I moved out!
BE ADVISED!!!!!!!! DO NOT MOVE INTO THESE APARTMENTS!!!!!! I moved in the last part of Dec. 2011 and I really regret it! We moved here to save money to purchase a home, but it was a bad move. The apartment or the carpet was not cleaned, after we were told it would be, the countertop in the kitchen is busted, the dishwasher was not secured, so when I opened it to load the dishes it knocked into my 3 yr old, the bathroom countertops have burn marks all across the top, the toilet handle was broken, and then the toilet was leaking, then parts of the toilet had to be replaced, the patio door was broken. The shower heads and handles have dirt and soap scum on them. So when I complained to Tracy, the apartment complex manager, she stated, "That some things aren't going to be fixed, that this is why they are notated on the move-in sheet, so I won't be charged for the damaged." What? Is she serious? And they expect people to pay $900-$923 of their hard earned money to live here? I have complained to the property management with no results, which is let me out of my lease. My next step is to contact HUD, I have pictures! If others won't speak up about this place, I will be their voices! Someone will do something about this place, even if it takes me my whole lease term to get somenthing done! This is ridiculous! The sad part is,Plantation Ridge could be really nice apartments, but management is only out to get that $$$