South Valley apartments should be avoided at all costs. The staff/management is deceitful, money hungry, and they have absolutely terrible customer service. The apartments are in horrible condition, not to mention infested with cockroaches. Additionally, the laundry units are the worst I've ever seen. The dryer damaged my clothes and linens, and when it doesn't damage your clothes, it takes at least 3 full cycles to get your clothes dry. Over the past year, my roommate and I put in at least 4-5 requests to have our AC fixed, and it still barely works. I could say more about how bad my experience was at this apartment complex, but that should be enough to get the point across.
I don’t even live here and feel it is 100% necessary to write a review about this “apartment complex.” Tonight I went to get into my car and someone has VANDALIZED my vehicle with explicit language. I have pictures and would encourage anyone to steer clear of this “residence” and pay a few bucks more to live in a safe and quiet neighborhood (Equestrian on Eastern.) There are roaches EVERYWHERE and please don’t plan on getting any appliance fixed either.
I live here and it took a year to get my refrigerator fixed
When I saw all the complaints on this page I assumed it must be people who didnt pay rent or something because when I saw the place it didnt seem that bad. Honestly though it is awful! I hate moving and I didnt even last a year before I was like I have to get out of here. The customer service in the office is horrible! They never answer your questions about lease rights, often when I went in there I would stand there for 20 minutes waiting before the snooty blonde in the side office would get off her butt and ask what I needed. They advertise a club house/work out room and it is always locked and they have one olyptical in the middle of the club house living room. The pool is never open and hot tub is freezing. The office is unorganized and super snooty. They say only people with low income can live there but there are apartments that are way nicer and only 10$ more a month just around the block from this place. Honestly I am not a complainer and Im easy to please. I always paid the rent on time and was a good tenant and even I couldnt STAND living there! It was miserable!! its not worth saving the 10-20$ a month, find another place!
Do not move here!!! Just moved here a few months ago and this place is infested with roaches. They totally violate your rights they come in your apartment for inspections which is bs. Overall the worst place I've ever lived in can't wait for my lease to finish!!