I've never had such a terrible experience with a location. I am fairly passive and can let things go often, but I am on my last nerve with it here. As the gentleman stated below they do have a tow truck company that does drive around and check vehicles. I was out of town and my tabs were expired and sadly had been since August but nothing was said to me until I came home after Veterans day and they placed those stickers on my window I can not get off. This is not a problem had they notified me in more of a professional and appropriate manner and not do it on a holiday when nothing is open to correct the issue and only give me 24 hours notice. I've noticed that the help in the office lives in the apartments themselves yet still drive half a block to park in front of the office taking up the very FEW free parking spots available. A resident bumps his bass so loud my apt shakes and he clearly passes the office and they have no regard to correct that noise issue. (maybe because there is no financial gain for them). instead of walking around the facility to manage it trash everywhere or dog wastes they simple just do a quick drive around and then they call it good. The young gentleman in the office that works maintenance has been more personable with us in a way it didn't seem fake. I get home late from work and there are times there is absolutely no parking available so I have to park out in the street a ways away from my building, and being a female I don't feel as if that should be allowed especially with no security cameras or any form of security system other than 911. I could go on with many more issues but this place is most certainly not a place you can call home or live without continuous inconvenient issues occurring, and just to make it clear we have had no complaints reported on us, we pay our rent on time every month and we keep to ourselves so there shouldn't be this much issues going on. Spare yourself and continue looking.
I have been living here about a month. In that time, the hot tub has been broken for more than half of my stay. There doesn't seem like any sense or urgency to address the problem. The walls in the units are very thin. I can hear nearly everything that people are saying in unit above me. When they flush their toilet, it sounds like a waterfall is flowing down next to my walls. I like it when they run their dish washer or washing machine, because it is background noise the drounds out the vocals and sounds of their footsteps across the floor. The units are nice, but if I knew how noisy and poorly constructed the buildings were, I would have gone elsewhere.
This complex was awful to live it. In the time there, their facilities were shut down constantly, they have a towing company that comes around and even if you PAY for a parking spot, if your vehicle registration is expired, they'll tow your car. It cost me $700 for that stunt. Then, when my lease was up and I moved out, they told me I owe an extra months rent because I didn't give a 2 week notice. I mean, that's fair but no one told me that as I turned in my keys and stuff. I played rent on time every month, was clean and quiet, and they screwed me as often as possible. Just go somewhere else.
This was, by far, without exception, bar none, unequivocally, the absolute worst run outfit I’ve come across. The units themselves are relatively nice, but the management team is simply vile. Among their noble business practices, they have tenant’s cars towed away for any reason possible - expired stickers of any kind, flat tire, etc.. They profit through a cozy business relationship with a Pasco impounder. Expect to pay $700 dollars to get your car back. In another show of disdain for tenants, they simply ignore requests for simple repairs. I gave up on multiple occasions and fixed a leaky faucet, failed flush valve, and leaking cooling coil drain myself. My efforts were rewarded by a denied cleaning deposit refund because of hard water stains in the shower. You’ve got lots of choices in the tri-cites. Take any but this place.
Best place ever I ever lived