These people are thieves and liers. They get you all interested in the space and the amenities then every bit of it is a disappointment. First the pool. They leave the water all year long with no cover, collecting sludge and debris all winter then the weekend before Memorial they dump a bunch of chemicals in it and put a sweeper in it and call it good. Never seen them test it or clean it during the summer and it's a swamp at the end of summer. I had MANY issues with my cookie cutter cheap looking townhouse and every single time I called someone for maintenance it took 3-4 calls and 2 weeks before I'd see someone fix it. The front office girls act so nice as they lie to your face time and time again. After 14 months of living there I moved out and was charged $1400 because of carpet replacement. The place allows animals and the carpet had not been replaced in over 4 years so they tagged us with the price of it when it was in great condition. I paid a professional $200 to clean my place after I moved out and it was spotless yet they claimed it was dirty and charged me a $75 cleaning fee. I've never been scammed like I have here. Don't believe the lies and don't live here. I wish I had a warning before I moved in!
This company has the worst customer service and uses fraudulent tactics to get people to sign leases. Their parent company Greystar handles complaints by over the phone by mocking their customers and acting hostile. Not to mention their employees "Do not chase" customers when issues come about. Their service is hostile and vehemently rude.I strongly suggest anyone expressing interest to their community to stray away. This company is not concerned with customer service, but only collecting your money.
Hate is a strong word, but I was tempted to use it. For one, there are absolutely no reasons for this place to be as expensive as it is, I've lived in better areas for cheaper prices with more accommodations. Granted, there are some nice accommodations... Gym; out of date, cramped and for some reason they only allow the windows to budge ever so little... Yoga room: Sub par videos. Pool that they shut down so they don't have to clean it. Hot tub, Okay that thing is awesome during the rain, they did something right : ) So far as the apartment itself, Everything is sort of shaped in unaccommodating ways. The balcony is cool but almost nothing could actually fit on it. The walls are so thin I had to put my fan on blast while my neighbors were having parties. The drains are annoying and don't drain from time to time. Everything sort of just falls apart... Literally the moment we moved in, the toilets wouldn't stop clogging, eventually we got that fixed. Neighbors, drug addicts. I've literally just sat back and watched them tweak out as pure old good entertainment but maybe not the best for children. So I guess, If you have a lot of money, don't really mind where it goes, don't have to be up early for work, and don't have children.. go for it : )
Lived here for 6 months and didn't mind it at first, then the new management came. It went from good neighbors to having drug deals happen in front of my door. When we moved in we had a very respectful family living next to us in our loft, and a nice older guy renting the unit below us. After a month both moved out and we had a person who was addiment on staring at my wife and daughter through the blinds any time they where outside. On top of that we had a family move in next to us that made noise all day and night and refused to clean the area in front of their apartment. With only 4 dedicated parking spots for 10 units they would take 3 most days and all other days would park so no one else could. The management is terrible and so are the people who are drawn to the place, avoid at all costs.
So, I've lived here for two years. I live in a corner unit on the second floor of a building. Aside from the ceiling and floor, we share one wall with neighbors. We hear nothing. From them. Granted, our upstairs neighbors sound like they are constantly moving furniture at 11pm... but they quieted down eventually. We are just off a very busy road, which is annoying, but hardly something you can blame the apartment for. Once the windows are closed, it's pretty quiet (not always possible in the summer as we haven't sprung for a window AC unit). Someone said they have high bills because of the thin walls... I'm wondering if they realize that there is always a rate hike by the electricity company in winter? I mean, yeah, it's a bit chilly. My roommate and I are more of the 'wear more layers than run the heater' mindset, so we still keep the bill a a reasonable rate. To top it off, our rates in the summer rarely breech $40. Split between two people in 817 square feet, that's not too bad. I haven't experienced any real problems with the management. They are nice, generally try to engage the community with relatively frequent events (none of which I've actually attended, but still), and as for the grounds - they've replanted flowers and freshened up the grounds within the last couple weeks. Just yesterday, I cam home to them steam cleaning the hallway carpets. They are proactive and have a security car patrol the area at night, and while they can be a little slow with the repairs at times, they've always been pretty nice about it. And if the request is something pretty dire (like when our smoke detector would NOT. STOP. BEEPING - they took care of it the same day it was reported -they came in while we were at work, and they LOCKED UP after they left. We are planning on moving once our lease is up, but my roommate and I regularly comment that if this apartment was fifty blocks closer to downtown, we'd never want to leave.