this is the worst apartment to date. had lots of problems with DRUNK neighbors and LOUD MUSIC UNTIL 2AM regularly. many complaints to management and nothing was done ever. i had to move out early after many altercations with said neighbor for the SAFETY OF MY WIFE. management didn't care one bit after showing them i had documented POLICE reports of altercations with neighbor, and they tried to sue me for the last two months of rent when i had previously tried to work something out with them due to the circumstances to leave early on good terms. they don't care about anything but your money. don't move here!!
I've lived here since Jan. 2013 and for a good year I LOVED it. But the past 6 months or so, the management that everyone is griping about, has really soured my view of this place. The other comment someone left about having about 15 "mandatory" maintenance services/inspections is dead on. It's INSANE and out of control. I can understand a few, but they literally leave notices almost every week that some "mandatory" inspection is required and they'll charge you if they have to come back out because they can't get access to your apt. But it's perfectly acceptable if they miss their scheduled times/days they list. And all these inspections are being done by third parties, so I have serious issues about that. I had major surgery back in July and gave them ample notice I would not be well enough or comfortable letting any maintenance or services access my apartment that were scheduled that week. I was assured the inspections would be done prior to my recovery. Well guess what? They messed up the scheduling and, I kid you not, they required me to let them in my apartment to do their maintenance inspection. That's when I knew this place is no longer about the residents or care much about us. If you take the management team out of the equation (which is hard to do sometimes), the apartments are decent, the location is great, the layout is awesome and it's relatively quiet. The appliances are outdated and I have to laugh at the "painted on" granite counter tops. I hear they do now require a $500 pet fee/deposit per pet, which is also waaaaay out of control. I obviously don't hate it that much because I've renewed and even transferred to a different layout here. As usual, they try to charge you for bogus move-out fees, so take pictures and document everything. This place isn't what it used to be, but it can get back to that. All-in-all, I have mixed emotions about The Winsted. I feel if Gains Investment Trust (The owner of this complex) can help them get their act together again and replace a few of the office employees, this place could be really great again. Most importantly, they really need to do a better job communicating and engaging their residents and treating us with a bit more consideration.
In short, the Winsted apartments are nice and in a well-balanced community. By balanced, I mean the value/amenities/services are really good. Of course every apartment complex that I have lived in has its good and bad side, but I think Winsted is a great place to live in. The staff is helpful and most residents are easy going. Another plus, the location is very convenient.
This apartment complex is a joke. They have sent REQUIRED maintenance checks (Fire Sprinklers, Fire Alarms, etc.) over 15 times this year. They give less then 24 hours notice for these checks, and require you to give them full access to the apartment for these (8am - 5pm). If for some reason they screw up and cannot show up then the require you to be there 4 - 5 more days. That means 4 - 5 days off works again. If you cannot give them access they will fine you 55.00 per trip. They do not realize that people work or have lives. The access gates have been constantly broken... with random people coming in and out. My car and others around the complex has been broken into. The foundations have issues (Walls are cracking etc)When we first were to move into the apartment they said it was completely ready. There was a giant stain on the carpet, the counter top was cracked off (They paint their "Granite Counter tops"), the microwave was cracked, and other things were also wrong. This apartment complex is a bate and switch. We would break our lease immediately if we can could afford it. Please do not let rent pricing, specials or anything else lure you here. You will be extremely disappointed.
The Management is a revolving door, every time I walk in the Office there is all ways a new staff person. The complex has gone through 4 managers since I moved in September of last year 2012.Warning they can't keep there staff or managers.......Huge Problem The Model unit that they show you has very nice appliance wood blinds and wood floors upgraded. Then the bait and switch you, this is not what you end up living in. The unit I end up with had noun of these upgrades or ammonites . The Winsted is over 25 years old. My unit had the original appliance which from the Microwave to Dishwasher, Refrigerate non of these every work properly. The management will refuses to replace any of the broke appliance. These unit are outdated for the dollar amount of rent. Parking is a nite mare WARNING CHECK THIS PLACE OUT DON'T LEASE HERE....