I live here now and I wouldn't recommend these apts to anyone. I wouldn't renew my lease if they cut my rent in half to do so.
I've been living here for over 2 years. At first I did have problems with items being repaired on a timely matter, however you have to remember this is a huge property and emergencies do pop up. Not to mention there are work orders ahead of yours. The staff have always been very courteous and some have gone above their job description. For the roach problem, your neighbors might be dirty and the office can do just so much. Buy Orthro Orthane Fire Ant Killer in power. Put it throughout the basboard in your apt, leave for several hours and see how many roaches you will find dead. All you have to do is put it down once a year and your roach problem will be gone. Be sure you leave the power, do not clean it up. If you have pets or small kids this is not recommended.
We've been living here a year, the apartments never fixed the problems we told them about. There have been roaches since the day moved in even though we were the only people on our floor, we even set off bug bombs before we moved in! The faucet in the bathroom is stuck in place, the toilet in the second bathroom is broken and the doors are falling off the hinges! The front door looks like it could be kicked in with a kick or two. The maintenance guys are nice but the people inside the office do not know how to do their job! I would not recommend this apartment complex to my friends or family.
I like it its very nice and spaciouse here
i hate this place. They do not take care of their issues and when they finally do if they do it will take about a month or two. This place stays infected with roaches. The staff sucks balls big time.