Very quiet community, I moved in December and have to say the complaints and bad reviews are not a true testimony to the property. The newly introduced office staff has always greeted me with a smile and have helped me out with every issue I've had. There is a lot of construction but its for the better of the community. So excited to see the new gyms and resurfaced pools. I was just told about the new renovations and im possibly thinking about transferring to a new unit.
The worst apartments EVER! It is funny that I wrote a review close to a year ago and they had it removed, yet every review since is the same exact thing- WHY WOULD THAT BE??? First off the managers Ashley and Brianna are horrible they are mix of legally blond and just plain incompetent. From the beginning the apartment had cockroaches EVERYWHERE, they were there until the end after numerous complaints and "pest control" visits which were someone coming in and putting some glue traps down . I had them clean the carpet 3 times and they were trying to tell me it was not dirty- my feet would turn black if I did not wear socks and they would not replace it. My water heater broke 5 times before they replaced it, 10 days total with no hot water and a 2 yr old... I was vocal about my disgust and they could not see that it was because I would not stand for it, they must have thought I have something better to do with my time than complain and use "profanity". I even contacted the upper management company and they ignored me. It looks like the same horrible management is there so after 3 management changes you would think they would clean house on those horrible managers they have but it is clear they have not. The buildings are filthy inside and out, the pools are always dirty with unsupervised kids always at them. The whole place smells like curry farts and as someone else mentioned they might as well add an onsite mosque not that there is anything wrong with that of course. They stole my deposit money except for $24 and the place was left in better condition than when I got it. Parking is horrendous unless people have finally gotten wise and moved out. Dumpsters are always broken and overflowing, there are only 2 and they are at the front so have fun taking your trash with you in your car each morning. Do yourself a favor and RUN! If not do thorough inspection of the whole complex, dont just look t the building they show you, also be VERY CAREFUL if you have kids there are a lot of oversized aggressive breed dogs that run around without leashes because once again management either does not care or is just that horrible. Also I could not get an apartment after leaving because of their bogus rental history that they lie about- thnks Alexandria you truly are a crappy gift that keeps giving- RUN, RUN, RUN away read these reviews they are there for a reason.
PATHETIC !! The two so-called managers Ashley & Caroline are the worst professionals I have ever seen. All my complains were unaddressed during my stay of 1 year. Ashley only believes in making false promises. The society can be a good residency provided a good staff & office.
Don't get me wrong, I love my apartment. I really do like the layout I think it's cute. However- Maintenance is not the best, we've called multiple, multiple times about many things, (they know us by name at this point) For our stove- the burners barely work and if they do they get hot, then get cold, then get hot again- not very safe. Our kitchen sink has a leak under it that they never seem to come fix. There is an ant problem- we are very clean people and there are these little white ant things everywhere, And whenever we call about it they tell us "Everyone has them there's not much we can do about it" Like come on. If everyone has this problem how have you not come up with a solution?! We are in a two bed two bath, and only one the master room gets airflow with the AC, the other room stays hot, and they told us "Thats how the apartments were built. We can't do anything to fix it." I work at Disney and Universal so it's a super easy commute. (Less than ten minutes to west clock, and about 15-20 minutes to universal) So it's nice to have that convenience But honestly, I do not think it's worth the money for all of the problems we have.
To be frank dont stay in this apartment complex. Eventhough the management has changed the apartment leasing office staffs remain the same.I am having hard time and you will loose patience if you need to talk to leasing office.