I was looking for a new home for my daughter and her guy and I found the Mosaic Hills complex. I met with one of the office representatives, Brittany, and she was very nice, friendly and answered all my questions even before I asked. Brittany showed me the model apt and pointed out all the complex amenities and explained the different lease options. The final decision will be my daughter's, but I wanted to let others know that Brittany at Mosaic Hills performed her job completely.
Please read! Avoid renting from Mosaic Hills Apartment! Apparently the owners "Greystar Real Estate Management" has put the squeeze on upkeep and maintenance of their properties! There is several on going issues here at Mosaic Hills. Forewarned is the bait and switch! They show you a nice all new apartment, but will not show you the actual. Just ask! Cleanliness is seriously lacking; and many areas need immediate attention! Safety is also a serious concern; several units are in need of repair and have rotting, loose or falling components. Several damaged car ports remain un-repaired as well as a potential hazard. Security is also non existent and a history of theft, vandalism and violence continues unabated. The electronic gates have been inoperable for quite some time.....Poor management professionalism a lack of compassion and willingness must be a part of Greystar's policy practice! Strict policies and an unforgiving attitude will cost you! They are too eager to levy heavy fee's and post threatening letters upon their tenents. Many of the "amenities" they boast are restricted to the regular office hours, which makes it tough for someone who regularly works to access laundry "internet Cafe" and fitness center offered. Pools are closed?? Finally, a regular influx of new tenants are a sure sign of the poor quality of living at the Mosaic Hills Apartment complex!
I was staying with a friend for a little bit until I got on my feet from moving up here from Georgia, 5 day's after staying here my car was stolen from the parking lot, there is NO security gate whatsoever off the 240th St. side, then while borrowing my boss's car, I parked in supposedly another tenants spot for less than 4 hour's my car was towed cost $362 to get it out. The conserve is EXTREMELY HIGH, mailboxes get broken into constantly, POT smoking everywhere, you WILL surely get a contact high whether you want to or not. Very unacceptable if you have children. Was without water for 3 day's when it was very hot. Most window's don't have screens, I've NEVER EVER in my 45 year's seen anything like this. Even in the project's in GEORGIA the tenants live better then this.... VERY DISAPPOINTED IN THE CONCLUSION I HAVE OF WASHINGTON AS A WHOLE.
I am currently living at Mosaic hills. Its not where i would want to live for more than a year. I do hate living in apartments, but i tolerate them cuz i can't afford a house. The staff are nice and the maintenance crew is too. They do have gates, but the gates are not operational. they should be operational. i don't want to come here again though.
Our family has lived here a little over 6 months now, and to me the place has Pros and Cons. Things I like are this: The apartments are very nice with modern appliances, staff seems friendly and helpful, the grounds and common areas are clean and very well kept by maintenance staff, and we love having access to the fitness center and swimming pools. Things that bother me are this: There are some sketchy people who live there, a lot of noise and some riff raft. Like anywhere else in the greater Seattle area, rent is unnecessarily high, 1,055 for a 2-bedroom, however coming from the Midwest I realize much of this is due to local politics. Also in addition to rent being over a grand a month, you also pay for the parking space if you have one, electricity, water and sewer... This is the first housing community I've lived in that requires tenants to pay for sewage, but I guess beggers can't be choosers. Also when we moved in I was informed I could have a service pet for PTSD, and did not think my dog would be an issue as many people here have large dogs, and the facility includes a dog park, making it appear very pet friendly, however staff are now telling me the dog could be a restricted breed and is requesting various documentation for the dog. I have no problem getting doctor verifications, I just wish this would have been explained to me prior to signing the lease. So I would say it's an OK place to live overall. It's perfect for us right now. I can see myself living here for two or three years, but probably not much more.