RUN AWAY! I'm a medical resident - to all my fellow residents and doctors in the metro Detroit area, DO NOT RENT FROM VILLAGE GREEN. 1 - Do not respond to emails for simple maintenance issues - you end up doing everything yourself. 2 - Units are old, creeky, and overall crap. 3 - No fan in bathroom - in 2 short months our bathroom was a moldly swamp (which I happily cleaned myself after my emails were ignored). 4 - Oh did I mention the staff are useless and don't respond to emails? This is especially concerning to people on the go where email is the easiest means of communication. They told me I didn't give them enough notice to move out and were charging me, even though I sent an email telling them my intentions. They told me to fill out a form in person - when I asked for them to send me the form by email (because I could not come in during their office hours), guess what they did - IGNORE ME. Now I'm stuck without a deposit. 5 - Essentially this organization doesn't respect quiet, clean, tenants who pay rent on time (and fix their own units). Eventually this model will fail them. Once again, RUN AWAY!
DON'T MOVE HERE. This place is terrible they will lie to you to get you to move in. There are alot of cracks in the walls and they will tell you it's because the walls are settling. Those damn walls settled years ago. My basement flooded and all of my things got damaged. I found mold in my basement. The place had leaking prior to me moving into the property. There was water coming in threw my walls because they do not get the gutters cleaned. The staff is rude, and they don't care about there residents. They moved some new people in the property I moved out of the day after, without having someone to come out to do a mold treatment.
the worst place i have ever rented. do not be fooled by the pictures. This place is a slum. They spent all their money on a brand new club house, instead of investing in the actual apartments and fixing them up. if you do move there, make sure you have good renters insurance. when i moved in, it was water damage in the kitchen that leaked through from the upstairs bathroom, i was assured that it would be fixed. moved in jan 2015 first leak was feb 2015 so it was not fixed. then April 2015 the whole apartment flooded from upstairs bathroom through the kitchen all the way to the basement. over 40 thousand dollars of damage to my personal items. Not one time did Village Green offer me any type of help. i slipped and fell, and because of them , I am in physical therapy 3 days a week. I am currently in the process of suing them. My insurance company is also in the process of suing them to get all my deductibles that i paid out for services. I did a bit of investigation and what i was told by one of the workers there is that all the piping in the units are very old, and the normal maintenance people are not equip to handle the problems with the piping. Its not until your apartment floods with a huge leak such as mine, that village green will actually call a contractor out to fix the problem. Also make sure you keep copies of all work orders done for your records just in case. Also your rent is your rent, but if your water bill is due, they will add it to your rent and thats monthly. they will not take your rent payment if you owe a water bill. My water bill ran 130.00 a month. when i asked how that was calculated they told me its calculated per person that lives there, and there is no actual meter reading for each individual apartment. The steps to the apartment outside had missing bricks to them, basically the porches were falling apart. The bathroom has no fan, bathroom tub, sink, toilet, and even fixture were extremely old. because of leaking pipes in the wall my apartment stayed infested with centipedes. The walls are really thin. Esp where you and your neighbors apartments bathrooms meet. I could here normal conversations, the baby crying singing in the shower, and even bowel defecation and urination. The dishwasher is very small, you will be lucky if you can wash 2 pots at a time with it. The appliances don't match either. My stove , refrigerator, and dishwasher were white, my microwave was black. The kitchen is very small and you have no counter space at all. Village green spent a few million on construction of that brand new Clubhouse to lure renters in. Instead of spending the money on the units to bring them up to date. Electrical wiring of the units is a joke. while in the kitchen i tried plugging in two 3 pronged appliances and i kept blowing the fuse. This means they need to update the circuit breaker panels. Also the lack of 3 prong outlet in the apartment shows how old they are. The only 3 prong outlets in the units are in the kitchen and bathroom and that is only because its a law to have 3 prong GFCI Receptacle in rooms with running water. So any of you that may use isobars or even want to plug and charge your laptop make sure you have two to three prong adapter in hand. Renters beware! Marki, i understand it is your job to try to make village green look like they are reaching out to people here. This is a form of saving face for village green. I do have actual pictures of my my porch, and other peoples porches in the complex falling apart. I do have actual video of my apartment flood. I have actual copies of work orders that were supposed to fix the leak in my apartment. You are right i did a walk through before i moved in. Water damaged appeared to be be fixed because of the shabby dry wall work, but that was it, they never fixed the problem. they painted over the problem. I also have the work order to when the Real contractor came out to fix the problem after my apartment was flooded. You were not the manager then, Karen was. Its an insult that you want to help now.
I really enjoy my town home I have been here for about 8 months and am very happy with the service. Every time I need something done the maintenance is here same or next day which is really important to me. The Townhome itself is fantastic and it has a washer and dryer and I am very close to downtown Royal Oak. It is an older building and my kitchen is on the small side, but overall I am happy.
Avoid this place. The price is way too high for what you get. The kitchen is tiny, basically useless if you have any other appliances than what is provided. The model is nothing like what your place will actually look like. The "recreation area" is a basement, I don't know how they get away with calling that liveable space. Your townhome is 800 square feet of liveable space, 400 per floor. I moved to this place after living in Royal Oak and my car insurance doubled. The townhomes are old and the walls are super thin, get used to hearing normal voice level conversations and your neighbors in the bathroom... super awkward! Our heating and cooling costs were astronomical, it's insulated poorly, if at all, and all your heat escapes out door and window cracks. The bathroom has a window and no fan, not the first time I've lived with that, but despite keeping the window open and using a dehumidifier, we were unable to control the mold that was painted over from previous residents. The sidewalks were not cared for very well and in winter you're better off walking through snow as long as you avoid dog pee and poop, our neighbors didn't do a good job of cleaning up after their pets. No assigned parking, and the lots are small. We were counting down the days till we could move out. Staff is ok and fixed most of our issues, but we had a window that wouldn't lock the whole year we lived there. If you're looking for the location, just go to Royal Oak, Clawson or Ferndale.