I have tried to be as patient as possible with this place. Especially since the transition of managements, but my GOD! I have, in less than a year experienced everything under the sun in this apartment: kitchen flooded which led to a stinky molded carpet, leaking ceiling from the ac unit which flooded my bathroom area, my ac unit constantly breaking, I have caught, not pest control, ME, I have caught 3 big RATS in my damn kitchen. Roaches like crazy, my neighbors sale drugs and let their kids do whatever and what not and no one seems to give care. NOW there has been no hot water for almost a week and all they can say is we'll be sending a letter out later... Like I don't get that!! Fix the damn water! Save your hard working money and pay more for your rent than to come here and deal with this crap. I thought being patient and seeing this apartment complex through would work, but I work to damn hard to waste my money on people who refuse to get LEGIT help so their tenants can live in a great living conditions that are safe, and pro hygiene! My children deserve better than this and if you have children, yours does too!
There's never parking, regardless if you have a parking sticker. It's seriously ridiculous. We're lucky if we can find parking in the "guest spots." The office will never return your emails or calls, even if you leave a message. The gate is constantly broken. Washers and dryers don't work well. HIGH crime rate. Our window was shot through with a bb pellet, a MURDER near us, a few instances of assault in the parking lot. Roaches that they supposedly try to exterminate but nothing changes. Kids unattended, jumping on top of cars and laundry machines. The last straw was when I got robbed, the office didn't even care. They wouldn't even humor me and check security cameras.
These apartments are ok. They take a long time to fix things and you have to call them multiple times before they ever come. You may even have to show your face in the office after asking them multiple times. Other than that there pretty quiet for the most part.
Please read before considering ... these apartments are horrible!!! Office staff is trash. Their roach invested, even after bombing and having there contractors come spray. The pizza places in the area will either not deliver or won't deliver after dark. Crime rate is high. There are times, because the complex is so big that we will not have hot water at night to bathe with. I mean I could go on and on. The only benefits of living here is that they're affordable and spacious which was my reason for moving into this hell hole but had I done my research first I wouldn't have stepped foot into this raggedy piece of shit they call the Monte Carlo. Oh and let me not forget about the KIDS. THERE EVERYWHERE you can't step out your front door without seeing them. I hate I moved here SERIOUSLY. I don't want others to be fooled by the move in special or the nice friendly face when you sign your life away because once signed your nothing but a peasant to them.
I wish someone warned me. I lived here for over two years bec the rent was cheap. As soon as my lease ended they charged me double and even triple until my condo was ready. They have not returned my deposit. Management was awful. I went up to two weeks without any water. When I did have water it was freezing. I went 5 days without power. It rained through my window for over a year. It was so moldy and disgusting I had to get the City of Houston Housing and Heath authorities both involved. I was fortunate that I owned cats but many of my neighbors struggled with roaches and BED BUGS! The apartments never sprayed or treated the building only the bed bug units which everyone knows is why they are still spreading. When my dishwasher broke I had to personally harass the manager on a daily basis for almost two months for some guy to come and reattach one wire because it was installed wrong. Did I mention the flooding. Invest in a canoe and rain boots because if it rains you have to swim to your apartment. This year alone there were two rapes. A gun was found in my bushes. A child molester lives by the park(Google it I'm serious.) Nobody cleans up after their pet or kids. If you have a teenager don't even let them outside unless you want them to hustle. I loved my neighbors and the sense of community. Would I ever lease there no. If I had more interested parties we would all have grounds for a class action lawsuit.