Kathy and Beth are really nice in the front and have helped me over the past 3 years with any problems. George and Ryan are the maintenance guys and are so quick to fix anything. It is an older complex so things do break here and there but I love living here!
Worst place I have every lived...We are getting ready to move out at the end of our lease (THANK GOD!) For starters, Maintenance is nearly impossible to get if you speak with Cathy. When we first moved in, we wanted to run our dishes through a quick cycle in the dishwasher before putting them away. The dishwasher damn near flooded the kitchen in 10 minutes. It took them 3 days before anyone was able to come look at it. They replaced it with an even cheaper dishwasher that you can only load half full to get your dishes even close to clean. Then after about a month of living here, we noticed the AC was leaking. It wasnt much at first, but we called down anyway. Cathy told us it was just condensation and was normal for that time of year. She advised that we not turn the AC off when we leave (even though we werent) that would help...ok. A month goes by and it is progressively getting worse, she again said its normal. Then winter weather started and we used our fireplace more than anything for warmth.Then came about feb when we started to use the AC again. Same problem. I waited a month before calling again, this time I told her someone needed to come look at it. I told her a day I would be home from work to let the workers in and look. She said ok. Well she sent them on the wrong day and said I told her the wrong day and she didnt know when they would be able to reschedule it.So we inevitably gave up and have been soaking a towel every two days with the amount it leaks.its constant and annoying. The stove. I only have one small burner that actually works well. the large burner will work when it wants to, but sometimes goes out in the middle of cooking or boiling anything, it is beyond annoying Quality. EVERYTHING IS CHEAP! The dishwasher cant be fully loaded or your dishes wont be clean, and it is ridiculously loud. The AC is so loud it sometimes wakes me up at night when i kicks on. The paint they use is a freaking joke...If you put anything on any pained surfaces, it peels when you remove it, no matter how light the contact it or how long its been there. Also if you like to decorate, avoid this place. THE WALLS ARE PAPER THIN. The towel bar in the 2nd bath literally fell out of the wall when I put three towels on it (for decoration, they were not thick or heavy). So now there is a hole We have to patch, or we will be charged for it. I hung one curtain rod and immediately regretted it. much like the bathroom, it ripped out of the wall after a week. I didnt bother trying to put up the others. YOU HEAR EVERYTHING. the neighbors use the bathroom or shower? you hear it. They turn on the AC? you hear the unit run the whole time. The go out the back sliding door? you hear it. They watch a movie? you know it. You will also notice ( and this may just be ours since we are on the second floor) the floor isnt level. there are many uneven areas. Most noted is in the kitchen,and the guest bath. EVEN THOUGH THEY HIRE CLEANERS, CLEAN EVERYTHING BEFORE YOU SETTLE IN. We found paper covering most light fixtures, gritty sand like stuff one the closet shelves, bathtubs had residue on them (im assuming from whatever was used to clean them), and WHEN WE WENT TO DO LAUNDRY FOR THE FIRST TIME MY BOYFRIEND FOUND A THONG AND SOCKS FROM THE PREVIOUS TENANT ON THE FLOOR! Inconvenient set up.Throughout the entire apartment, there is only one place you can set up your router and such for internet. Also, the placement for cable in the living room is in the dumbest possible place. We had to run the cable along the carpet and up the wall to set it up. i trip over the cable constantly. There is also only one place to have it in the bedroom. PARKING SUCKS! They tell you its "assigned" but its not really. you get a pittle permit sticker to put in your window, but they dont have anyone who actually checks to make sure everyone in a covered space has a permit. The workers park their little golf cart in resident covered parking, and they dont share a space, they take up two seperate spaces. And the office staff parks in the covered parking. DO NOT MOVE HERE!
Worst staff I've ever dealt with in a complex, cheap and/or broken appliances, neighbors wouldn't quiet down until the early morning, mail boxes are tiny, and everything inside is outdated and a huge eyesore.
Terrible experience with the staff. Drove all the way to look at the place only to be turned away because i was there 30 min before they closed instead of an hour earlier. Would never want to deal with those ppl.
horrible apartment complex!! worst customer service ever!