I have lived at Apex for about a year and have been more than happy with my decision. Affordable, convenient and safe. My biggest concern living in Midtown was the security aspect and Apex has a great security team. We have security at the entrances to our parking deck and a gated parking lot for residents. It's nice to have that around here. The restaurants below are top notch. Whether you want a burger, Mexican or some of the best BBQ in Atlanta, Apex has it all. Also, another thing that got me was the Dry cleaning place underneath us. I can drop my stuff off in the morning and pick it up the next day without having to make another trip. The staff is hands down the best around. Anything they can do to help they will. If you are thinking about living here, do it! You won't be disappointed.
My girlfriend and I have lived here for two and a half years and this place is fantastic! The apartments themselves have a great upscale feel with the hanging lights, modern appliances and granite countertops. Great location with three restaurants /bars attached. We loved having these joints within stumbling distance of our front door. The office staff is really top notch as well. They really care about the tenants and go out of their way to help in any way they can to solve issues. Major props to Dustin especially! Move here. You won't be disappointed.
I lived at this complex for two years. I liked my physical apartment and the location of the complex. There was a period of time where every SINGLE Sunday the fire alarm would be set off- Apex could not figure out what was going on nor did we ever get an explanation. They would not offer discounts on rent either. The first instance it went off ALL NIGHT NON STOP and they couldn't turn it off. Not only was that traumatizing and ridiculous but the way they handled the situation was beyond embarrassing for them. However, that's how they handle all situations. One night there was a "leak" in the bedroom below mine on a different floor. Maintenance came up and knocked on my door until I WOKE UP to look in my bathroom and make noise as I am trying to SLEEP for a very minor drip in the apartment below. There was no flood, no pipe burst, just a small inconvenience for maintenance to wake up a paying, sleeping resident at 10 o clock at night to take a look in my bathroom. In my time here, I was over-charged for utilities for probably 24 months. I have moved into a bigger space and pay 1/4 of the cost of living through utilities. I moved out a month early and they sent me a utility bill for the month that NO water was turned on, NO electricity was turned on, and NO "Sewage" was used. That utility bill was over $200 for not even living there. You sign a contract here based on "estimations" of utilities. Do not be dumb enough to sign it like I was. Spend some extra time and find some place new. I am 10 to 1 happier now that I have moved out of this money sucking, fire alarm setting apartment complex. Take my advice and learn from my mistakes- RUN.
Initially I thought this would be a great move. We were shown the apartment and it seemed like they had a lot of cool things in the works. Moved in: 1.) The first week was a break in, the second week was a break in, the third week the gate to get into the complex was broken from a drunk fight. Come to find out it's broken every other week from a drunk fight. Overall, a break in every week. 2.) People leave their dog sh*t all over the parking deck so watch your step. 3.) There is a serious bug problem - bugs that I've never seen before. 4.) BUT THE WORST IS THE LEASING OFFICER DUSTIN: Initially he was very nice, and had shown us the apartment a few months before we moved in. My partner, daughter and I. We both signed paperwork - he was listed as the head of the household and I was listed as a resident. BOTH on the lease. I left my keys at my job and was not able to get into my apt. I asked Dustin if he can let me in, he asked for my information, so I gladly gave it to him. After a few seconds he informed me that I wasn't on the lease. Huh? So I asked if he can check with someone else or another document. "No, you're not on the lease". So I walk out, confused. Keep in mind, we have 2 of every. 2 keys, 2 swipes, 2 stickers to put on each car. I go and stand in front of my apt, where soon after security came and told me that I need to move because he was told I'm trespassing and not on the lease. Security lets me into the recreation room. An hour and a half passes: Did I mention was phone was dead at this point and I left my entire set of keys at work, swipe and all? ANYHOW. I go back up to the leasing office, having a revelation. I remember signing documents right IN the leasing office when I moved in! I go back, "Hi, you HAVE to check again, I remember signing documents upon moving in". Dustin replies, "No, I don't have to do anything, you're not on the lease!" I was in shock that he spoke to me this was. I replied "I'll move out of the apt today and you'll see who lives there". His reply? "Go ahead and move out, I don't care, go!". WOW. In shock. I go back downstairs and sit in front of my apt. Security comes, AGAIN. And tells me that he's told that I cannot be here, and told if I don't move he's been told to call the police and escort me off the property. At that point I was just so upset, I cried. My partner soon came home and was in shock, and asked me what was going on. I told him. Both went inside. Soon after there was a knock on my door, security and whomever else were there to remove me from the premises! The next day, after going to the leasing office and seeing all of the documents, my name was on every single document as a resident! SO DISGUSTED! Dustin then made up a story, saying I walked in irate, and disrespectful, and told my partner that there was a domestic dispute. My partner asked with who? Dustin said with YOU. He was SHOCKED and replied, "I wasn't even home, what are you talking about?". Then he went on to say, "well what if she burned up all your stuff?". WHAT?? Point was they didn't check the documents, they didn't try to resolve the issue, NO ONE apologized, nothing happened! I'm leaving at the end of this month! Outside for over 3 hours in the HEAT. WORST PLACE EVER. Sorry for the long story, this is the short version of it. OH YEAH, and valet trash won't come for days! DON'T MOVE HERE!
Of all the apartment communities I have lived in in Atlanta, I think this might be one of the worst. Let's start off with Argen, the third party utilities company. When moving in, we were told that utilities would be around 150 a month (pretty standard for Atlanta) but instead they were between 250-350 every month, even during the winter months when we turned off all A/C and heat. When Argen came to the complex for a townhall style meeting to answer our questions, they made many promises about looking into meters and getting in touch with us about our issues but did not do any of the things they said. The most aggravating part to me was that the meeting took place in the leasing office, but none of the staff attended the meeting to address our concerns about Argen and answer our questions (they were all hanging out inside the managers office)! During the move in process we signed a lease for a specific apartment we visited, and in between that day and the day we moved in they changed apartments not once but twice! The apartment we moved into had barely been readied for move-in, and though we had been promised new carpets the carpets in this apartment had only been cleaned (that did not stop them from charging us $450 to replace the carpets when moving out) There was also a period of 3 month were the fire alarms would pretty much go off every Sunday from 1am to 5am, sometimes multiple times! The whole complex is also riddled with dog crap from owners who can't be bothered to clean up after their pets, which makes this place not only metaphorically, but also literally crappy. Thought the apartment's were nice, the leasing office is run by people who do not care about their tenant's issues and seem to shrug off every issue as it does not affect them! My happiest memory at that complex was the day I moved out, knowing that I would no longer have to deal with a staff that is either blatantly incompetent or simply does not care (and that I would no longer have to deal with Argen). P.S. The only staff in that complex who did seem to care about their tenants and their jobs were the maintenance staff. Nothing but good things to say about them.