Mar 19, 2013
This is the worst community I have ever lived in. The hallways are long and they echo. Dogs bark and the management says "it is a dog friendly place." I've never heard so much barking in the hallways. If it's so dog friendly, where is the area for the dogs to poop or play? The residents' dogs poop in a small area of the parking lot by the restaurants (how tacky?). That is, IF they don't go first in the hallway or staircase, which I have seen on numerous occasions. The counters are cheap and the thin plastic covers break. The blinds break. The dishwasher doesn't wash. The outdoor lounge area echoes loudly with people continuing to drink late into the night on weekends. No one smiles. No one says hello. Take notice when you go there. No one looks happy. That place is MISERABLE. Not worth the price at all. There are much better places in the area, and most of them are at a much better price.
Apr 16, 2013
1. Apt was not move-in ready. Carpet was soaked with dog urine and had to be replaced. Lived in a hotel on my dime for 3 days. Had to spend additional $600 to store and re-deliver furniture. None of this cost was reimbursed. Had to reschedule cable install, another week delay. 2. Hallways are not air conditioned nor ventilated. Dogs urinate at least 1-2 times per week in the hall and elevators which may/ may not get cleaned a day later. 3. Parking garage is filthy from construction dust/dirt. This dirt is tracked into hallways and eventually gets into your apt. carpet. Impossible to keep clean. 4. Walls are paper thin. Neighbor's TV and conversation will keep you up at night. Also, you will hear late night noise from people walking/talking and dogs barking in the hallways. 5. Mall cleaning occurs several times per week at 6-8 a.m. and you will hear pressure cleaners and maintenance trucks. 6. Mall sponsored events with loud noise at early morning hours on the weekends. 7. Kitchen and bathroom cabinets are cheap quality, totally worse than the apt. model. 8. The laundry doors are missing. I was told you can spend your own money to install your own. Say what? 9. Robberies occured during the holiday season. Cars got broken into. There are no security guards in the apt level garage areas. Mall security is NOT responsible for apartment level crime. 10. Expensive rental rates which constantly get raised every renewal based on their interpretation of market rates. 11. Impossible to schedule mgmt for a walk through during move out inspection, 2 pre-scheduled appts. w/ no-shows, even though I saw the maintenance mgr walking around outside. 12. Mgmt supplied a canned letter concerning partial carpet replacement. I had hired a professional carpet co. to clean carpet and a cleaning co. beforehand. No phone contact for the 3rd party "inspection" to verify any of the false information. Mgmt will NOT discuss any move out charges. No calls are returned. They simply threaten to send your account to collections. 13. Before you move-in you get the dog and pony show. But once you have placed a deposit its all downhill from there. If you can handle all of the above and deal with rude mgmt with plenty of excuses, then step right up. The mgmt treat tenants as if they are idiots. If it costs money or time, you will hear excuses OR it will not get done in a timely fashion. ALSO, when the hallways were painted, the exterior doors were not allowed to remain open. Thus the paint fumes lingered for 3 days. Mgmt used all sorts of excuses in regards to providing fans and opening doors. I could not stay in my apt due to the paint fumes which were unbearable. I had to contact the Regional Mgr in Houston and threaten health concerns to get the stairwell doors opened on the 3rd day.
Feb 15, 2013
I was a resident at the Residences at The Domain for over 2 and half years, residing in their largest 'Havencrest' (townhouse) floor plan. The location and proximity to all of the conveniences of The Domain is STELLAR! Being located in the 'Phase 1' portion, offers all of the high-end retail and restaurants in walking distance (much better than 'Phase 2'). The maintenance and office staff are FANTASTIC!! All issues were addressed quickly, and communicated clearly. The community also offers great social events, and the 'resort-style' pool that is REALLY cool (coming from someone who spends several weeks a year in Cabo San Lucas, MX..). HIGHLY RECOMMEND to any young professionals or folks who are looking for a great, comfortable, stress-free living. Additionally, my location on Rogers Rd was very quiet with light foot traffic. However, I have heard other units might have more ambient, outdoor noise (from foot traffic, proximity to parking lot & busier streets, etc) depending on location, something you should consider when selecting a unit in any commercial/residential development.
A Google User
Dec 18, 2011
ONE MAN'S TRASH IS ANOTHER MAN'S TREASURE fits to a tee. This place has been perfectly marketed towards the individuals that must not realize the value of a dollar. The picturesque environment lures them in like WD40 on a fish hook. Overpriced, poorly managed, questionable and manipulated utility charges, "Barney Fife" security, low quality construction, dog urine & feces lined hallways, frequently broken elevators, are all evident once you are in their legal grasp. These Apartments are NOT worth the price of admission. A salary of $22/hr forty hours a week would be hard pressed to pay less than 58% of their income to live here. And the quality is a complete insult too those in the northern income territory. Yes, the convenient access to the shops, restaurants, etc downstairs can't be beat and the obvious noise that you will experience is a given considering the downstairs hoopla. But focus a little harder on it and you quickly realize that you're in "Peter Gibbons" apartment from the movie "Office Space". Every noise your neighbor makes is like they are in the other room. So if you are still looking at taking a test drive, just make sure you don't smudge the "Welcome Mat" on the way in cause it might not be cleaned for the next month or so.
A Google User
Jun 06, 2011
This place is an epicenter for noise. The shoddy construction does not help. I don't even live facing the busy shops and I have to put up with an unbearable amount of noise. I find it rather disturbing that I can hear every single thing my upstairs neighbor does including when he uses the bathroom. My upstairs neighbor is also allowed to keep a huge dog that he cages all day and hence I am tortured with 7+ hours straight of loud barking on some days (and of course as luck would have it he keeps the cage directly above my bed). I have been dealing with management about the noise issues since November and have called the courtesy officer on several occasions. Nothing seems to have improved and if anything my neighbor has just gotten worse (probably because he knows he can get away with anything). My apartment also seems to be falling apart and I have only been living here for about 7 months. The grout around the tile in my bathroom is completely chipping away leaving large holes, the tub/shower is made of plastic and creaks and groans very loudly with every use, the cabinets are very used and have pieces of the cheap 'wood' facade chipping off, the carpets are very thin and you can feel when walking barefoot exactly where the pad ends before hitting tile, the elevators are tricky and are usually not functioning when you need them the most...I could go on and on. The crime in this area is starting to soar out of control and I just learned recently that the courtesy officer no longer works for us. There are car break ins all the time, theft, vandalism and recently someone was sexually harassed in my building resulting in a police report being posted in the elevator and letters of notice left on residents doors. The police report indicated that in the past few months there have been several reports of harassment and theft. The people here are very rude and will allow their dog to defecate where ever they please (even though there are bags in every lobby) and you will find yourself avoiding puddles of urine and piles of dog feces, not to mention people will talk on their cell phone loudly, have parties on weeknights and generally do not respect their neighbors or anyone else in the complex. In conclusion I will say that I cannot wait to move. I have a one year lease and if things work out I want to break it. Even breaking it just two months early is worth it. I cannot stand living my life in ear plugs and dealing with the neighbor from hell. Please do not move here. Close to one thousand dollars a month for a tiny 718 square foot apartment from hell is NOT worth it!