Jul 05, 2013
So I have read the reviews before mine. And I am not sure what to think of that. My Boyfriend and I have lived here at Braesview since October 2012, we have the 2nd to largest floor plan 2 bedroom apartment in the back of the complex. And to be completely honest its really not that bad. Almost everything I read I have never encountered or witnessed. We have so far had a pretty good experience. When we first moved in we noticed the place was being renovated and everything. They painted all the buildings, changed balcony rails, and did some nice landscaping. They even re-did the tennis court and added stainless steel bar-b- que pits by the pool, and I think the pool looks great! We only had one bad encounter, when bout 3 months ago the people below us were moving out, the pest control went and sprayed, well we ended up having grain beetles that started to come out in our apartment. We always have the apartment nice and cleaned so we didn't understand where they were coming from or why until we found out the people under us, were NOT very clean. Other than that we put defoggers in the apartment and they had someone go and research what they were and sprayed for them. It took a couple of weeks before we started noticing them going away and it has been pretty good since than. They have never given us a problem when charging rent or have ever over charged us. Our rent amount is always consistent and I think if you have a had a bad experience here you may just have some bad luck. But for future residence, its a great place to start off if its your first time on your own.
Mar 12, 2013
this place has the worst management in the biz. they literally could care less about the residents and their concerns. parking is non existant. if you get here after 8 o'clock, you get to park 4 or 5 buildings away. they have already tried to screw me on rent, and almost had a car BLOW UP three months ago next to my building. it was sitting there, ON FIRE, for at least 45 minutes before anybody did anything about it. the apartments next to it, austin pointe, has some of the LOUDEST most IRRITATING residents on this planet, so i get woken up every day by loudass cars, or loudass people right next to my window. the tennis courts and pool are a complete joke, and i've heard from other residents that their rent deposit box has been broken into more then once. maintenance takes a while to respond to calls, and is a firm believer in "band-aid" fixes. definitely not renewing my lease with these people. horrible place to live.
Sep 14, 2012
I lived at Braesview for 3 years. I always paid my rent on time. TWICE they mistakenly put my money into someone else's account and sent me eviction notices saying I had 48 hours to move out. This past July, my AC went out. It took them 6 days to fix it. This is after I called many times, wrote several notes, went on facebook to leave them message. It finally took me leaving work early to go talk to them in the office to get someone over there. At one point they tried to tell me my AC had been checked and it was working (I showed them a picture of my thermostat at 90 degrees. This apartment complex does not really care about keeping their residents happy but about getting new residents. Additionally, parking is a pain so if you want to park there after 630pm you will not find a spot near your building.
Nov 12, 2009
Well we moved in four years ago and the place used to be pretty nice. The maintenance is quick to fix issues usually. However the office staff is sometimes "off pace" but thats not everyone in there. The head agent is pretty nice. But a few months after we moved in our work van was broken into and the a little while later my moms car was broke into and then my car was attempted to being broken into a month before we moved out. I wouldn't recomend it for anyone who has above average standards. Or maybe yound couples would benefit from this place. It isn't definately the worst place but has a ways to go before its the best place. It has been under bankruptcy in the past year but I guess thats understandabe these days. All in all I was stressed having to look out the window at night everytime i heard something, thinking my car was getting broken into. But its just ok. If they would hire a guard for daytime and night time that would be great. But not for me to worry about anymore.
A Google User
Feb 08, 2010
I just to live here in Braesview for 4 years but once this new management take over the place is horrible.everything they will do just to take your money and about the deposit just FORGET IT.If you like to live with big cockroaches then i guess you welcome,it was fire next building,shouting just like in wild west front of my building where kids are playing,drug ring it is involved in the apartment and you know what else they claimed they have tennis and basketball courts and of course they never worked,oh yeah they have spa but where is it nobody has seen it ,yeah must be the spa for cockroaches because that is the only thing that can survive in there.the manger MONICA GARZA is the worse of them all.Customer service zero,when you moved in you take pictures from the place in order to show them how the place look like but even that does not help to get you deposit back.The employers are changing every week you just lose track of them and of course after they promise that will get everything done the excuse next time is sorry that person what make the promise does not work here.So good lock people if you decide to move in in this horror movie apartment.