One star, when I moved here back in May of 2014 I was pretty excited to be in a new apartment at a complex that seem to care. They quickly proved me wrong. These apartments are very money hungry and charge where ever they can. They recently changed their parking (in the just very end of my lease) so you can only have one vehicle per lease holder which makes it very difficult. They take forever to fix things like my light sockets that are still broken since I moved in. When i first moved in i was unable to do a pre look because I was moving from a new city and they assured me the apartment would be ready. When I moved in, the apartment was not cleaned properly. The floors were crusty from something and there were colored pencil markings over the blinds. I could tell children lived here before me. They might charge me even though I wrote it all down. Avoid this place at all cost. Horrible management who talks bad about people when she thinks no one is around.
I give one star because I loved the fire place so much. By contrast the office is the absolute worst in business. We gave them our 60 day notice to move out they lost it. And they charge us almost 3xs our 840 dollar rent which by the climbed to 983 by month 8. Being that we didn't use much water or anything else for that matter. I would not recommend this place to anyone the parking is the absolute worst. They overpriced with malfunctioning appliances that never got replaced i.e our stove. Our AC unit was being fixed because every other month. Again the office staff members are liars and have horrible costumer service skills.
"It's not our responsibility." You will hear this at least once from their service if you ever have a problem with parking, leasing, or any other issue while living here.
So I have read the reviews before mine. And I am not sure what to think of that. My Boyfriend and I have lived here at Braesview since October 2012, we have the 2nd to largest floor plan 2 bedroom apartment in the back of the complex. And to be completely honest its really not that bad. Almost everything I read I have never encountered or witnessed. We have so far had a pretty good experience. When we first moved in we noticed the place was being renovated and everything. They painted all the buildings, changed balcony rails, and did some nice landscaping. They even re-did the tennis court and added stainless steel bar-b- que pits by the pool, and I think the pool looks great! We only had one bad encounter, when bout 3 months ago the people below us were moving out, the pest control went and sprayed, well we ended up having grain beetles that started to come out in our apartment. We always have the apartment nice and cleaned so we didn't understand where they were coming from or why until we found out the people under us, were NOT very clean. Other than that we put defoggers in the apartment and they had someone go and research what they were and sprayed for them. It took a couple of weeks before we started noticing them going away and it has been pretty good since than. They have never given us a problem when charging rent or have ever over charged us. Our rent amount is always consistent and I think if you have a had a bad experience here you may just have some bad luck. But for future residence, its a great place to start off if its your first time on your own.
this place has the worst management in the biz. they literally could care less about the residents and their concerns. parking is non existant. if you get here after 8 o'clock, you get to park 4 or 5 buildings away. they have already tried to screw me on rent, and almost had a car BLOW UP three months ago next to my building. it was sitting there, ON FIRE, for at least 45 minutes before anybody did anything about it. the apartments next to it, austin pointe, has some of the LOUDEST most IRRITATING residents on this planet, so i get woken up every day by loudass cars, or loudass people right next to my window. the tennis courts and pool are a complete joke, and i've heard from other residents that their rent deposit box has been broken into more then once. maintenance takes a while to respond to calls, and is a firm believer in "band-aid" fixes. definitely not renewing my lease with these people. horrible place to live.