HATE this place. The guy that works in the office is a complete tool and doesn't know how to do his job. Ever since the apartment place got bought out it's become crap. They don't fix anything, trash is piled up high because they won't fix the compactor. People blinds are torn up and look like I live in the projects. This place has gone downhill fast. Rents to high for the nothing this place offers. It's not safe and cheaply build and monitored. Don't rent here worst decision I ever made.
This place is awesome! I came in to look for an apartment and the staff was super helpful. There was already someone at the front desk and in the side office, so one of the maintenance guys stopped to ask if I needed help and got me a coffee and a muffin while I waited! The property and apartments are beautiful. Huge, green lawns all over with tons of flowers. The leasing girl showed me the model, which was the same floorplan I was looking for, and it was awesome! Tons of room, full-sized washer and dryer included (!!!), plus they do accent walls for a really good price and offer the first one free! It's stuff like that that can really make a rental place home. The community amenities are great too. The current management took over not long ago and added tons of stuff for residents--brand new grills, a pool table, laptops and a printer, and they're even putting a pet wash station in! I'm so excited to live at Stone Mountain with my family! The apartments are great--they even have full appliances in the kitchen including a dishwasher, which is awesome for my lazy self ; ) I love this place!
If I could rate this place at a 0 I would. You have to pay for the electricity, water and everything else for the clubhouse...which comes to be $50 additional per month (let's say only 200 people live here your telling me it cost 10,000 a month for them...I call BS) and that's on top of having to pay for your own electrical and water bill. They will raise the rent every time your lease is done year after year after year of staying with them. Don't get me started on how bad the fitness center is. The TVs don't work, and the air conditioning doesn't work in there (try working out in there on a day over 80 degrees) and not all the three machines they do have in there work. The trash compactor has been broken for over 2 months...with piles of trash sitting in the back parking lot. The new office staff (the guy that's the assistant leasing manager and the front office girl) are unprofessional, can't answer any of your questions truthfully, and don't do anything to fix the concerns of the people that actually live there. Good luck finding a place to park your car on a hot day because everyone invites their friend to the pool which forces you to not have a space to park when you pay 1200 a month. This place is a mess. I'm glad I didn't renew my lease with them. (I still have friends that live there and nothing has changed or will be changed). You can find a better place to live for the rent and additional charges they will charge you.
What the what! Who is leaving these reviews The apartments aare great. Staff is friendly and quick to respond. Maintenance rocks! There must be some bitter peple out their for those other reviews.
If I could give this place negative ten stars I would. DO NOT MOVE HERE, absolutely the worst experience I have ever had and to think its only been 6 months. When I moved in this place was nice, kept up and quiet and owned by Holland Residential, then Echelon took over. Since then its been nothing but a DOWNGRADE, the trash compactor broke weeks ago with trash in it and full. Still has not been fixed and they haven't even gotten the trash out of it so it smells awful. Now there is only 4 smaller dumpsters for over 300 apartments, yes I said 4. Those are only dumped ONCE A WEEK! It looks like nothing but a shithole. The office staff is rude and doesn't respond to any complaints all you get is oh sorry sorry, no they aren't sorry because they don't give a shit. On top of that there has been multiple break ins within the last 2 months and cars being stolen. Now we have apartments that came in right next door to us and have no parking due to them taking it all but nobody has addressed the issue after weeks of complaining. They have let complete trash move in, people who are running through the apartments at all hours of the night. The pool is a nightmare, everyone brings 10 people with them and by noon on a weekend there is no place to even enjoy yourself. The mail situation has been the latest issue to make me very irritated. I had a package delivered by the Post Office a few days ago, the mail lady put a slip in my box saying please pick up in office, went to go to the office after waiting 20+ minutes to speak to someone they informed me there was no package there, weird becasue I had delivery confirmation. Next morning I called the post office and spoke with the manager and mail lady, the mail lady remembered the package due to its packaging and size and knew exactly when she delivered it and then come to find out according to our mail lady this has been an ongoing problem that MULTIPLE packages have went missing since this company has taken over... besides the fact that the taking peoples mail is a FEDERAL OFFENSE. Needless to say this place is a joke, do not move here you will be completely unhappy and its overpriced with no security.