Stone Mountain Apartment Homes is the best! My husband and I moved to Stone Mountain a few months ago and love it. The team in the leasing office is incredible as well as the entire maintenance staff. If we ever have a question or a concern we feel comfortable going in and speaking to the staff. I hope our house is never done being built. Me and my husband are loving apartment living at Stone Mountain.
Used to be a nice property until new management took over. Not only has our rent check been thrown away on accident by management nothing in the apartment works, had to have almost everything replaced and still not in great condition. People walk through the complex all hours of the night trying to open doors or break in to apartments. Not really safe at all. Of course there is a security gate but I have not seen it used, the so called gated community is missing a gate on one entire side of the complex due to construction that was completed over 6 months ago. Probably won't be signing another lease.
This place is awesome! I came in to look for an apartment and the staff was super helpful. There was already someone at the front desk and in the side office, so one of the maintenance guys stopped to ask if I needed help and got me a coffee and a muffin while I waited! The property and apartments are beautiful. Huge, green lawns all over with tons of flowers. The leasing girl showed me the model, which was the same floorplan I was looking for, and it was awesome! Tons of room, full-sized washer and dryer included (!!!), plus they do accent walls for a really good price and offer the first one free! It's stuff like that that can really make a rental place home. The community amenities are great too. The current management took over not long ago and added tons of stuff for residents--brand new grills, a pool table, laptops and a printer, and they're even putting a pet wash station in! I'm so excited to live at Stone Mountain with my family! The apartments are great--they even have full appliances in the kitchen including a dishwasher, which is awesome for my lazy self ; ) I love this place!
Echelon property group took this property over and they are terrible!! I tried to renew my lease for a month and a half and I got the sticky note treatment (sorry we are busy, we will write down on a sticky note your apartment number and get back to you when we have time) After 2 times of getting that we decided to call and ask to have it sent over email. After several times of no phone calls in return I finally got a hold of Brooke who said that she would send it asap. After a week Of no email I called again and she apologized and said she had to get with the property manager to get it sent. Well I never got it and after another several phone calls to the property manager she called back and said it had only been a week since I tried renewing my lease. Terrible company, terrible communication, terrible management.
Apartments are in decent shape. Walls are extremely thin. Was woken every week at least once by neighbors fighting. Rent is quite high but it is Colorado. Definitely give a five star perfect rating to the leasing agent Emily. She is extremely knowledgeable and some of the best customer service I have ever witnessed. She is definitely a shining star at this facility!