This a great community that I would highly recommend to everyone. Not sure why there are so many bad reviews, people need to read the lease terms more closely and follow the proper protocols when reporting maintenance items. I have rented apartments across South Florida and Solano has given me top-tier service and quality units every time. Love them!
Stayed here for 15 months. Never fixed landscape after asking 1 week into lease. Said they had plans to fix it in the spring but never did. Prior to moving out asked about move out inspection and they said there was none. Moved out and left unit is same condition I received it in and they charged me 1k saying carpet needed to be replaced. Showed me pictures and carpet was fine. Tried to dispute charges and they said in order to dispute I would have had to dispute during moving out inspection which they told me at the time of move out that there was not. So long story short DONT stay here. Pursuing legal action now. Never been treated this way ever in my life.
I've been here for six years. I used to love this place and now I can say I truly hate it. Not so much the building but I have made several complaints in the last six months, called the cops repeatedly about the new neighbors who insist on entertaining the entire building with their music and nothing has been done about it. The office gave me assurance that they will be addressing the situation on more than one ocassion and get here I am trying to watch TV and all I'm hearing is their loud ass non sense. I can't wait for my lease to be up so I can leave here. I miss the peaceful and quiet place solano used to be...almost $2000 in rent and I can't watch my on TV on a normal level.
By far this community has been a great place to live in. I have been living here for 3 and a half years renew my lease 3 times for 15 month and just renew it again for the 4th time for 15 more month. I can honestly say that the service from the leasing office all the way to there maintenance staff is outstanding and they make sure everything is taken care of. Damaris and the staff in the leasing office greet you with a smile and they take care of you and your family. Benny and the maintances staff makes sure the job is done. I can't thank them enough for making my and my fiance experience living at Solano great. Without a doubt I would recommend this place to anyone looking for a place for their family. Thank you again
...WELL...THE DRAMA HAS BEGUN. 1. THE MANAGER IS A LIAR, NOT TO MENTION A THIEF! SHE CONSPIRES TO DEFRAUD TENANTS OUT OF FUNDS THROUGH SHEER TRICKERY. 2. I'VE OBSERVED BOOTS BEING PLACED ON VEHICLE'S FOR BEING PARKED IN THE FUTURE RESIDENTS SPACE, VIOLATION OF RENTAL AGREEMENT? OKAY. 3. HOWEVER, I BELIEVE IT TO BE CRIMINAL. WHEN THE STAFF LEAD BY THE MANAGER; PARKS IN THE HANDICAPPED SPACE, WHEN THERE ARE MULTIPLE SPACES AVAILABLE IN THE SAME LOCATION. 4. NOTWITHSTANDING THAT FACT, THIS MANAGER WILL PARK HER LEXUS IN HANDICAP SPACE AND HAVE THE CAR NEXT TO HER'S BOOTED! 5. IS SOLANO AT MIRAMAR MANAGER HANDICAP...? 6. SHE SEEMS TO GET AROUND PRETTY WELL, IN HER 3' FASHIONABLE HEELS. 7. SO YOU ASK, WHAT DOES... THE CORPORATE OFFICE... HAVE TO SAY ABOUT THESE ISSUES, THAT HAVE BEEN NOTED BY SEVERAL DIFFERENT INDIVIDUALS? 8. UHH, HMMM....I STILL HEAR THE SOUND OF NOTHINGNESS! ...OBVIOUSLY NOTHING! SO WITH THAT BEING THE CASE. IT'S MY BELIEF THAT THE ENTIRE STAFF INCLUDING MAINTENANCE NEEDS TO BE REASSIGN. NOW, AS FOR THIS UNPROFESSIONAL, VINDICTIVE, RUDE, CRIMINAL OF A MANAGER THE COMPANY NEEDS TO POLE THEIR TENANTS REGARDING DAMAGES AND APPLY CREDITS WHERE NECESSARY. AFTERWARDS, THIS MANAGER NEEDS TO BE FIRED! AND, WHILE YOU'RE AT IT, LOOK INTO THE GARBAGE COMPANY AND YOU'LL MOST DEFINITELY FIND A CONFLICT OF INTEREST THERE; BECAUSE, THEIR RELATED TO THE MANAGER. GREYSTAR!!!! YOU SHOULD BE ASHAMED TO HAVE SUCH A MANAGER REPRESENTING YOUR COMPANY. I'VE NEVER HEARD OF A CORPORATION BEING A "SLUM LORD", UNTIL NOW. ....HOW CAN, I SAY THAT...? BECAUSE...EVERYONE CAN'T POSSIBLY HAVE THE SAME COMPLAINTS, WITHOUT SOME TRUTH, TO THE MATTER....AND YOU HAVEN'T, INVESTIGATED THE ISSUES, YET? REALLY? I'M STARTING A PETITION TO GATHER SIGNATURES BECAUSE THE MEDIA SHOULD BE CONTACTED...HMM! "POSSIBLY A CLASS ACTION LAWSUIT NEEDS TO BE IN THE NEAR NOT SO DISTANCE FUTURE!" SO, ENOUGH GREYSTAR FIX IT.....! *YOU'VE MOST CERTAINLY PROVED ME* *WRONG...with my below statement* *No 5 stars for you anymore!* NOTE: I haven't had any problems with management nor maintenance. When, I've contacted their call center the staff are always pleasant and professional. Not to mention the property upkeep is fabulous to say the least and the fees are very reasonable. So...yes, I'm renewing my lease for another 15 months. Thanks Solano!