Great experience here. Staff was super friendly and helpful during check-in process. My room was very spacious and the last one available for that night. They roomkeys use now RFID to open the doors and no more magnetic stripes, which could get demagnatized. Also the room door beeps if you don't shut it all the way. Pretty clever. Parking is complimentary and is in a parking garage right next door. You have to enter a code to drive inside. However the terminal is mounted quiet unconvinient to drive up to, but with the limited space still a good solution. For exiting just drive up to the gate, no code needed. Wi-Fi and breakfast are also complimentary and they have a nice selection of breakfast items. It's a good place to stay if you have to go to the airport the next day very early. Only a couple minutes drive or use the free shuttle bus from the hotel to the airport.
My family recently stayed 2 nights at this hotel for the benefit of being near by LAX airport. The room was clean and spacious, the hot breakfast was good, and the enclosed parking deck was secure. The hotel staff were very friendly. Highly recommended.
Good price. Same quality as other HIE's for less. Surrounding neighborhood isn't as nice but decent food options. Just wish thy would update their irons. Almost ruined my outfit
After going through a hellacious evening at our previous hotel, involving attempted murder outside our door, refused refund after only being there an hour before it happened for a two night stay etc. My friend and I found ourselves searching for a SAFE place to stay and we then found ourselves at the doorstep of this Holiday Inn Express. Still shaken up and exhausted for sleep, the two gentlemen at the front desk were two of the most accommodating, helpful & showed us an immaculate display of customer service, we have ever received. Their names were Jose Morales & Brian Holt. They found us their last room, beautiful, clean, comfy & safe! I even ended up staying an extra night simply because the entire staff here made my stay so enjoyable I couldn't imagine wasting my time trying to find another place closer to work. I would rather drive a bit farther in the AM's. THANK YOU BRIAN & JOSE! Life savers & pure customer service gentlemen. I will be writing your management personally, to give my highest regards for you two!
Very clean hotel. The location was also good; not the most beautiful area in LA but conveniently close to most desirable places around. The service was awesome, very nice people, complementary breakfast (a generous broad variety of meals such as pancakes, cereal, bagels, morning buns etc., along with coffee, tea, oatmeal, and juices). The parking was also included in the price and provided a good level of security for your car. They also had a spa/fitness area, also very clean, and comfy. I would definitively go back again. Affordable, clean and safe with necessary amenities.