Jan 06, 2015
Do not rent here unless you are ok with the following: • Annual raising of rent (for no apparent reason) • Expensive laundry facility where your clothes may be stolen or messed with. (For us it happened 5 times and I had to set up my own security camera when doing laundry). Someone would open up the dryer and leave our clothes laying there on the floor. • Difficulty getting up Bonnie Ln in winter despite having to pay $30 extra for a indoor secure parking spot • Constantly worrying about your car being broken into in said "secure" indoor parking lot (mine was broken into once in one year) • Having "secure" indoor parking lot garage door propped open almost daily by other tenants • Having your things stolen that you may leave out where you think its safe • Having Raccoon's in your attic every winter (we had a family of 6 and the office didn't remove them until winter was nearly over) • Astronomically high heating bills ($311~ on average in January due to inefficient electrical heat) also, the AC is located in the wall right above the heat register and will MELT (has twice for us, FIRE HAZARD) • Hearing your neighbors as if they were standing next to you when they're talking at indoor voice level • Being given a storage number by one employee and then having your things removed because the next employee that replaced the one that gave you the storage number says that their "paperwork" doesn't show you have your storage locker • Being at the mercy of the "front office" hours if you ever want something delivered to you. You will not be able to get it or it will be a huge hassle if deliveries are always after the office is closed. I have to have my things shipped to work most times because I don't trust them. A couple times the office told me a package wasn't there, I went in there and there it was sitting on the shelf. SUPER lazy staff. This is just the beginning. The office will always make you feel like it was YOUR fault anything bad has happened. For instance, with the issues with our storage locker, we called and left a message and asked for them to call us back regarding the issue. They never did. I call them and I get told "Don't you ever call during office hours?", as if they've never heard of or check voice-mails. Completely ridiculous and overpriced garbage. The only good thing I have to say is that the apartments themselves are very nice and spacious. It just sucks that just like a car, everything around the engine (apartment) is what's bad. Take severe caution when considering this place.
Mar 05, 2014
If I could give them less then at I would. I lived there for 1 year and that was torture as it was. The building smelled of smoke and was littered with trash every where. Don't let me forget about the dog poop that you have to clean up unless your "fined" yet its all over the yard. I would never get any of my packages but yet they would call when I needed to pay. They are just looking for money and they don't care about there tenants. I don't know how I did not see it when I looked but they did have a very set map so I should have seen they were covering things up when I only saw 2 units. I pay way to much for heat that doesn't work. Walls that are so thin I can hear people phone ring, music, dogs, and even people yelling. I don't normally publish reviews but this place is just gross. It is no where near worth what you pay for it when nothing I mean nothing is included!!!
Dec 19, 2012
i have a friend who live there, and it became my second hom. in the past there was problems, but as i look to seek an apartmant there for my family i can see the the managment has been going a wonderful job. i know a few tenents there now, and i dont recall ever hearing any of them complaining, in fact they all praise the management! and to me that is a good thing, i have only ever found one managment i liked, but i couldnt afford any of their properties. but this one is affordable, and well kept.
A Google User
Jan 05, 2012
Safe, decent, pet-friendly place to live that has a swingset for the kids, a fenced dog park on sight, laundry facilities, and a public park across the street. Each building in the complex has it's own garage with assigned parking spaces plus an outdoor parking lot. Nice management staff that is willing to "go the extra mile." My family and I have been living here since last year and have been very happy so far. Only reason I'm not giving 5 stars is because the grounds could be kept picked up a little better.
A Google User
Nov 27, 2010
We've been at Woodfield Heights for 4 yrs and have been very happy with the ongoing, constant "beautification" of the property. The management has been awesome and trying to do their part to create a family-friendly environment! The maintenance staff is always hands-on, available, friendly and extremely capable. That's huge for a big complex to care for! My feeling over the past years, is that all the staff is trying to create a sense of community. This complex has received a "bad rap" in the past, but management has been actively working to rectify that, as an ongoing process. We as tenants (past and present) need to realize that it's a two-way street! Respect and consideration of others is only natural for the the management to expect! One last thing, I feel safer coming home after a late-night shift now, than I did 4 years ago...I'm a single woman, a professional Business woman...to me, that's huge!! Thanks Woodfield management and maintenance personal!!