I remember reading these same reviews and overlooked them because I figured I could deal with any problems that were to be expected. I was WRONG! Midwest Property Management took my money and lead me on for almost a month until I was turned down. Midwest SCAMMED me for about three weeks straight. I applied for a unit and for the next three weeks I kept checking in, almost every day, to see if I had been approved. When I called them WEEKS after I turned in the necessary forms their excuse was that they were having trouble contacting my co-signers (parents) employer. Finally once that was taken care of I heard back from them the next morning saying the unit had already been taken, after I had called them daily and paid the necessary fees. They then tried dodging the problem and instead offered to look at alternative places. I am now looking into taking legal action. No matter how desperate for a place you are, do NOT give these people your business. Even if you find your dream place for $150 a month from these people you will still regret it. If a unit is too good to be true, IT IS! If you are still not swayed, be prepared and have a backup plan. Do not put all your faith in one unit because there might be a good chance that it will be taken out from under you.
DO NOT DO BUSINESS WITH THESE PEOPLE: Made several appointment to see a variety of units; stood me up every time. Got a different story each time I called on was was available now, and what was coming open in the next few months. The whole thing ended up being a complete waste of my time and efforts. Now I have to start over with my search someplace else.
I would not use them again. They kept my return deposit til the last day after I called three times to ask if I could be one of the first processed. They will get a poor rating from me.
MPM was definitely my worst experience renting in Lawrence and in general. Like others have said they’ll try to scam you out of money and won’t fix anything unless you complain several times and then a half-assed effort will be made. Avoid at all costs.
I wish MPM had been around when I was a student at KU. For the past few years, Ben has been managing some rental properties for me while I was working overseas. I have found MPM's service to be outstanding. Everytime I asked for something to be done relative to my properties or to assist my tenants, Ben or someone from his crew helped me right away. If you are a potential renter looking for an apartment or house to rent and want to work with a good property management service, I highly recommend Midwest Property Management. Hint: If you want good service from a management service, be a good tenant. If you are a property owner looking for someone to manage your property, consider yourself lucky to have come across Midwest Property Management. I recommend Ben and his Midwest Property Management with no reservations.