Amazing hotel and all people were super friendly and helpful. Will book it every time again
A great option to stay while in downtown Portland. Friendly, helpful staff, dog friendly rooms, and centrally located near Powell's books, Deschutes Brewery pub, and a large pod of food trucks. Great location, clean rooms, we even got free parking when we booked online.
The Customer Service and cleaning are top notch! The quality is very good all things included. The only thing is that this hotel could do with a much needed upgrade as far as the rooms are concerned. Things they should do are: get comfortable pillows, get comfortable mattresses, make sure that all rooms do not have ANY stains on countertops, etc. I'm not sure if I just got a crappy room because I booked way in advance and got a super SUPER good deal or what...but the room could have been MUCH better.
This hotel is in a pretty decent location, in Portland's historic Pearl District. It's right across the street from a diner, and a block from Powell's, Whole Foods, and coffee shops. Walk a little further and you can find some decent restaurants.
This is an extended stay hotel, however if you plan on coming here to do internet based work I would suggest that you find somewhere else, unless you don't mind paying extra for fast internet ($9 for 24 hours). Each time I needed to connect I had to call the Help Desk. According to them, this happens all the time. So I was on the phone with them about 4 or 5 separate times over 3 days.
The place smells of toilet. No other way to say it.
Cookies and tea in the evenings is a nice touch, and there is some decent coffee/hot chocolate/lattes available via an auto dispenser.
The staff was pretty nice, and if you order pizza from the front desk it seems to arrive pretty fast!
The oven/stove in my room looked like it was from the 70s. Push buttons and everything.
They claim they are a green hotel: They have recycled toilet paper, recycling can under the sink, energy efficient bulbs, and soap/shampoo dispensers. However they do not have low flow sinks or low flow toilets, which are HUGE. I went to use the fitness center and it was locked. Tried to do laundry, and it was locked and also $2.00 per load!
Rooms are pretty quiet (I was on the 2nd floor) even though you've got the commuter rail that runs literally right outside. Parking is pretty awesome, since it's hard to find in that area. $18 will get in/out access every day you are staying. You have to get out of the garage by 1pm on the day of checkout.
Hope all of this helps someone!
Nice hotel. Friendly staff. Great location in downtown Portland. Delicious "free" breakfast. (though by free, it just means the hotel price is higher). What didn't I like about this hotel? It freaked me out times 400. The walls in the room were light pink!! The stairs creaked. Yes, it's in a historic building and they've maintained it. Doesn't take the creepiness out of old buildings for me. There also wasn't much light, which is huge for me. Perhaps because our room faced the courtyard. More light might have taken some of the creepiness away. Cons: No parking. Well, there's parking and it's expensive! Internet also cost $$$. I'd rather they include this stuff and raise the price of the hotel. Psychology? Perhaps. Bottom line, it's a good hotel! Can't beat the location. Unless you are completely freaked out by old historic buildings, this is a fine hotel for downtown Portland!