Hands down the best embassy suits I have been to. The rooms were huge. The beer hour was great. Oh best breakfast to. Some German lady made me an omlet that was amazing.
If any of you guys are looking for dirt cheap hotel deals I would check out HotelRaven. Com I saved a ton of money using that site. We had terrific service and a huge, spacious room that was clean with new furnishings. The breakfasts had lots of plentiful choices. Helpful, friendly staff and a great location next to the riverfront make this hotel the best in downtown!
Having never been to Portland before, this seems like a great spot to stay. River, restaurants, and shops all in easy walking distance. The hotel itself is great too, from the historic-feeling lobby to the very modern rooms. Plus, complimentary happy hour! Will stay again if I come back to Portland.
Love Embassy Suites - they are my hotel of choice, but I would not return to this one. It definately does not live up to the brand. Room was in poor shape, unlean. I brought it to their attention, but my request for service was ignored, not only once, but twice. Brought my concerns to management via email after departing, but only received a canned email response, not the phone conversation I requested. This property relies on its location and historic building to keep them afloat, if it weren't for those things this hotel would have nothing to offer.
AVOID!!! Embassy Suites downtown at all costs! Charging $30 /$37for self/valet which will include identity theft, loss of property, car body damage! The Hotel Manager will not return your call. Desk clerk manager states one on foot security guard monitors hotel and parking garage & they had 6 break ins last week. My son's car had window broke and all contents taken between midnight Mon. May 4th and 9 AM Tues. May 5th. His car alarm went off and NO ONE was alerted to this crime, even though the valet staff were in and out of garage all night plus the security guard patrol. The Embassy staff offered an apology and use of a vacuum. They comp'd the room only after many conversations which started with a comp for the parking only. Police instructed to fill out report online since this is such a problem they don't have time to respond to each car break in. Glass was all over this parking garage - from previous break ins?? Hotel staff informed me that is has been a problem over the winter but it is not as bad now... My sons requested a room for Tues. May 5th so that they may regroup and search for an apartment. The staff said they had no room for them and offered NOTHING to help find one at a different property. The staff has not cooperated and has forced me to drag out information. Desk clerk manager stated that she had not even interviewed her security personnel regarding this theft and did not know where the crime report went that my son submitted to them at their desk. In fact she originally stated that their parking garage was owned by the city and we needed to take it up with the police as it was not covered under their liability. Two days later she said it was indeed owned by Embassy Suites. This Hotel is being operated by people with no humanity, who lie, and deny any accountability for what happened. I hope to inform all people, via any avenues ,to avoid this property at all costs. Yes, the loss of property and my son's identity is very precious indeed, but the disgusting behavior of Embassy Suites is totally unacceptable.