I lived at the Highlander for a about 14 months, and I had a very good experience. Pros: * Pretty good value. Though the apartments are tiny, finding an apartment that costs less than the Highlander can be a difficult prospect if you're limited to searching online. * Roommate matching. If you're moving to Madison from out of town (like I was) it can be hard to find a roommate to split rent. The Highlander offers roommate matching, and I got a really compatible roommate for the bulk of the time I was there. Nice to have another person around, and your rent is way cheaper. * International students. I'm from the US, but I really enjoyed interacting with all the international folks I met at the Highlander. While I lived there I had roommates from Germany, Italy, and Ireland, and there are many more nationalities represented in the residents. Kind of fun. * Great service. The staff had a little turnover while I was there, but everyone I interacted with was great. They offered to bring packages up to my room when I wasn't going to be around during office hours to pick them up myself. I requested maintenance several times and got prompt service to fix the problem each time. Cons: * Tiny apartments. Really tiny. If you're looking to live on the cheap, this helps, but don't expect to be having more than one or two friends over if you're sharing a two bedroom with a roommate. * Old. The building has seen quite a few years, and I think a lot of residents are pretty rough on the place. The walls were full of patched holes when I got there with slightly mismatched paint. The oven was so dirty that I couldn't use it all year because it smoked up the kitchen so easily (with the smoke alarm seriously five feet away). The elevator went out on multiple occasions, once lasting for a week—which is rough when you're on the ninth floor. All things considered, I think you get what you pay for with the Highlander, and then some.
I've been here now for 4 months, and I really liked it. Although, the space of the apartment is tiny, the friendly staff and great location downtown makes it a good place to live. Basically everything that you could ask for and imagine of is nearby within walking distance. Plus, if you wanted to get anywhere outside of downtown area, you could ride any bus. There are tons of bus stops in the area, that will take you anywhere, because all the bus routes cover the downtown area. Though it is two blocks away from the heart of downtown,State St, what I really love about this place is that it is really quite, you'll never be annoyed of the buzzing actions on State. In the lobby, there is a nice comfy lobby. In second floor there are a computer room that has a big TV, laundry room, and a small gym. All those facilities are available for residents for free, except the washers/dryers ,of course. The staff is so friendly and nice, as well as the leasing agent, who has daily office hours. She is a great person that is always attentive, cheering and helpful. - If you look for a place that offers pretty much everything you could ask for a reasonable price, or cheap compared to other places in downtown, I'd definitely recommend the highlander for you. And yes!! the residents are awesome, I made some good friends with great people thanks to the highlander!