I lived here 3 years. This place is the biggest dump in apartment history. The office staff is incompetent and just plain doesn't care. my apartment was infested with roaches when I moved in and over the past three years I still have roaches. the apartment next to mine leaks water my apartment has stains in the roof from where the apartment above mine leaks water. the maintenance staff is told to fix things the cheapest way possible. the grounds or unkept weeds and dirt everywhere.I live here 3 years. This place is the biggest dump in apartment history. The office staff is incompetent in just playing doesn't care. My apartment was infested with roaches when I moved in and over the past 3 years I still have roaches. The apartment next to mine leak water my apartment has staying in the roof from where the partment above mine week water. The maintenance staff is told to fix things that cheapest way possible. This place is absolutely filthy and on top of that they are way overpriced I'm currently paying $865 for a one bedroom apartment that is growing mold in it. if I could give it less than one star I would
If you are thinking of moving in here... DON'T!!! Yes, it is cheap but the issues are not worth it. I have lived in many apartments in my life and have never had as many issues as I have in this one. The only reason they even have a star is because I can't post without a rating. I moved into this complex in February 2015 and I have had nothing but issues since my move in. I have put in maintenance requests and phone calls about issues and it seems to take forever for them to get fixed. The maintenance staff has been into my apartment on countless occasions to fix my A/C unit. Now we live in Florida its 80 degrees before 9 am... my electric was sitting at $200 a month due to my A/C working hard to try and cool my 600 square foot apartment. That issue was finally fixed when the unit was leaking but it took about 6 visits and countless band-aides until i finally went face to face saying its leaking and there is mold forming. I was told there was no mold and that "A/C units are suppose to leak" Yea ok! Into the drip pan under the unit not onto my water heater. I was then finally told they would replace it and it took them a week and a phone to finally get them out to fix it. I also complained about a my ceiling above my stove and was told that it was previous damage and nothing was wrong. The maintenance guy caulked the popcorn ceiling back up and went about his way. Couple weeks later my ceiling looks worse then before he fixed it, and now leaks. I put in a maintenance request for someone to come out prior to leaking and had not heard anything for 5 days. I went up to the office showed them the video that i took of my roof leaking and i was told we have roofers coming out NEXT WEEK to look at replacing a couple different leaks. Now this place is notorious for band-aides. To put the cherry on top of everything that has happened as I am walking out the leasing office S... in the leasing office makes a smart comment about "50/50 chance of rain today" you have got to be kidding me. I am already on fire and you want to make a joke about rain while my roof is leaking. This place is a nightmare. Only one person in the leasing has some sort of customer service skills but the rest are absolutely rude and have no people skills.
Coworker lived here. She hated it. They over charged her on water..which they calculate by building and split it among tenants (not really fair). Also they charged her for new carpet and new pads, when she cleaned that place up and down. She didn't have a pet and lived with her bf the last 4 months. So I dont know if they mail that out to everyone that leaves, hoping some will just pay it and not fight it? Not sure. But I would not move there.
BEWARE OF COUNTRYWOOD APARTMENTS if you move out before your lease is up. They sent us to a collection agency sixteen months after we moved out of their apartments, even though we paid in full the amount they were asking to break the lease. Make sure you keep copies of all of your payments, statements etc. in case this happens to you. It obviously was an error on their part, however this should not have happened. This tells me they need to improve their bookkeeping skills, OR hire new office staff. It's easy to send someone to collections and ruin their credit, but trying to reverse the damage is a lengthy process. Make sure you get everything in writing, keep copies of everything and verify with Countrywood your payments are being received and applied properly. Giving them 2 stars because of this debacle.
Pros -Walkability. The complex is very close to several grocery stores, shopping centers and restaurants. -Maintenance. I've had two major issues this past year (air conditioner stopped working, roof leaking), and both were attended to within an hour. -Ample parking. -Reasonably priced. -Apartment staff have been great 95% of the time. I'm typically greeted by name, which given such a large compound demonstrates their commitment to service. Cons -Dale Mabry traffic is a mess in the evening. -Roaches. It hasn't been as bad in the winter months, but during the summer I would consistently find them around the apartment. Due to proximity to ponds and woods, and this being Florida, they make themselves at home. -Windows are thin, so make sure you do not get an apartment by the air conditioning units. I would recommend this area. I am in the process of relocating for work and will post an update once I have gone through ending my lease. Update: no problems whatsoever with ending my lease. Final water bill was deducted from my deposit and check arrived 6 weeks after move out. Sign a form, drop off keys and the process was complete.