Very nice staff; really top notch. Unfortunately they have a poor rent payment structure (can not set up autopay for roommates) and the building constantly has issues with basic things like elevators, water heaters and air conditioners. It takes them forever to get them corrected, if they ever actually do. The elevator has been down for a solid month now. I'd look at other places in uptown like Walkway, Flux and Elon. They are similarly priced.
I absolutely loved living here. By far the best office team I've ever had! Always insanely friendly and accommodating for anything and everything. Thanks!
The building does a great job selling you on aesthetics, but the problem is most of the stuff is cheap and all appearance based...and the apartment layouts are great as a selling point, but actually terribly designed. Moving in to this place is a nightmare-there is no service elevator, you can't take a truck into the garage, you are required to go up or down at least one flight of stairs and through at least 2 doors in addition to at least 2 90 degree turns just to get to the elevator. I lived on the 4th floor and every morning and anytime we wanted hot water we had to turn the water on at least 5-10 minutes before to get it warm/hot. Thats for showers, laundry, dishes or just to wash your hands. lame. We also had huge water bills because of this, which you have to pay. Don't get fooled into living in one of the 3 bedroom places, which is actually one real bedroom, one closet and one loft space open to the whole living room with no privacy.
Management does not listen to complaints, the price is equal to a mortgage payment. The apartment looks cool, but you can tell that it is all cheap material, and the way it was put together is crap. examples of all of this: - Complaints about break-ins within the underground garage- we're sure they would have been caught had they put a camera in there- it happend continously even after the complaints- still happening- no camera -countless broken doors within our apartment (bathroom and closet) -When we first arrived our apartment was smaller than we were told, it was dirty, and it still had the paint on it. We had his parents coming in town that day to paint and help us setup and move in, and we had to negotiate with them for a new deal and the apartment they showed us originally, the day we were suppose to move in, it was a crazy day. -The hood over the oven fell down- no one came to fix it-so my husband had to I am more than irritated with them, and their fake bull **** management team.
I can't say enough about the Uptown Lake Apartments. I think they are great. Since the managment changed hands. Maintance calls have been prompt (my husband called in the morning and they had all the problems fixed, and did additonal work) in the afternoon), they installed security cameras in the garages which makes me feel so much safer, and have really taken to caring about the general complaints of the tenants. They really do care, and Kris in the front office is great! She's always around to help. Rent is a bit high, but you'll find that anywhere in uptown. I would definatly recommend to others.