When we first got here everything was wonderful, nice quiet apartments good people. Now there is new management, they are NEVER in the office. The website doesn't work to pay our rent, we try to go in the office to give a check but oh wait they are never there!! Neighbors are also complaining they are never there. I can not wait to leave. Do not rent here unless they get new managment!
Terrible maintenance. My apartment flooded when the sprinkler system busted and not only did I have to fight them on not having to pay rent while I was unable to stay in the apartment, I had to live in a hotel for a month while they changed the carpet and painted. They claimed after the flood that they replaced the cabinets in the kitchen and tried to charge me for dings, but they never actually changed them out and the whole kitchen sucked. Two years after we moved in the sewer pipe under our building was still rigged up with string and tape. The sewer pipe was leaking raw sewage into a protected watershed and no one cared. The staff in the office are nice, but the grounds are ill kept, littered with dog poop, the price is WAY too high, the pool is never open on time, one of the machines (at least) in the gym was always closed, and homeless people frequent the garbage bins and leave a mess. BAD deal. Do NOT live here.
Holland Residential manages Miramont Lodge in Milwaukie OR and their employees were the rudest most un professional staff i have ever met. Regardless of what percentage your vacancy is at you must treat EVERY new potential resident with respect. They are the reason you are employed, shame on you Holland Residential for not only providing potential residents with poorly trained employees but making my move to Oregon more complicated then it needed to be. I was able to get a larger unit better scenery PROFESSIONALLY DRESSED STAFF that were accurate with prices on units and willing to make my stay enjoyable. I was able to take my security back from Miramont and into my new place within minutes!!! :) Note to self NEVER move into any property Holland Residential manages...and i was in the property management business working in the corporate office for 7 yrs so i know how a property should be managed professionally.
Miramonte Lodge is a smokers paradise. Cigarette smoke is the added amenity they don't advertise but it comes with every apartment. About 95% of the tenants here are smokers and so to get to your apartment you have to wade through a sea of cigarette smoke. The balcony with a beautiful view of the lake also comes with cigarette smoke wafting in from your neighbors' apartments. Want a cool breeze on a hot summer day? Open your window and get a cloud of cigarette smoke instead. and best of all, when you are in your apartment with the windows closed, the cigarette smoke comes up through the kitchen and bathroom vents and plumbing so you can have a cigarette smoke filled apartment 24 hours a day. Don't worry about complaining because the property managers at Miramonte Lodge couldn't care less. So if you are a smoker, this is the place to be. You can probably save a fortune on cigarettes and just breathe in your neighbors' smoke. There's plenty of it to go around. If you are a non-smoker, this place is Hell.
Awesome service, great personalities, and real knowledge of their trade and costumers. Me and my gf have been here for about 3 months and absolutely love the switch.