This is the worst place to live in the entire state of Virginia. The manager Jodi, what a joke. She screams cuss words from her office and knows nothing of what she talks about. If you feel you are being treated unfairly it's because you are, please brush up on your fair housing law suits. This property would run better without her as a manager. She holds and makes this propert unbearable to live in. Not to mention it is infested with bugs and she never reschedules for follow up treatments to resolve the issues. She talks smack about residents in front of other residents. I left the property because of her and many residents are doing the same. NEVER come to fair oaks whole Jodi scroggins in manager and it is infested with bugs. This property is over priced and a poor excuse for luxury living. CHEAP LIVING. The door handles on the brand new fridges break off the moment you open the fridge. Constant leaks, no one knows the slightest idea of what they are doing and this is because of the poor management. Unprofessional and a joke.
Absolutely one of the worst places I've rented. As soon as we moved in, we had a heater issue - heat would continue to run even after reaching the set temperature. Maintenance people came in and out of our apartment for weeks straight, always making sure to have us believe the issue was resolved. This was finally resolved by the maintenance manager at least 3 weeks later. STAFF - rude and does not have a clue on how to provide any type of customer service. I'm not really sure if they know what they are doing? No one at the leasing office shows any type of politeness or professionalism, they always seem to be on the defense. PARKING - after purchasing a parking space which was promised to be installed on a Thursday, it didn't happen until the following week! And we still got charged for a whole month of parking! The least they could've done was prorate it since we couldn't even use what we paid for. Lastly, just like the review below says, the rent amount that is signed on your lease will NEVER be the amount you pay - 100% true. Since move in, we have been paying more than what we agreed to. It seems like they will find any reason to add to your monthly rent. HIGHLY dissatisfied and honestly feels like a rip off. I am looking forward to my lease ending and looking for a new place. HIGHLY DO NOT RECOMMEND THIS PLACE TO ANYONE. Stay away!!! Don't want anyone else to have to go through this horrible experience!!
We have been living here for the past few months, it has been ok. we like the pool and the fact there is a life guard, they seem to be doing a lot of work on the grounds such as painting the buildings, landscaping, ect..The main reason we would NEVER recommend this place to ANYONE is the rent amount that is signed on your lease will never be the amount you pay. we pay about 400$ more every month than what is listed on our lease. If we had known that was going to be the amount that we would be paying we would have gone some place else, some place bigger. I would recommend going elsewhere with your money- huge rip off.