THE WORST APARTMENTS !!!!! Note that this review is from FEB, 2015. I am trying to save people from losing their money. This place is ran by NM Residential and is equivalent to living in a sewer. They never take out the garbage on time. Building doesn't have any locks on them so anybody from the outside can come in so please do not bring kids. The never plow and it always smells like weed no matter where you are. My car got broken in and its just a mess. About 2 and half weeks ago my apartment was flooded and guess what ? I had to clean it because their maintenance was so lazy. The staff was aware what had happened and I couldn't get someone to clean my carpet for a week. Note as well that my shower caved in, I had to throw away my belongings that got soaked, and my apartment smelled like a swamp. So I had to live somewhere else temporary until it got fixed because of the horrible smell and the potential mold. But guess what ? They never opened the walls where the water came from to see if there was mold. The put up a cheap surround that had to be done twice and cleaned the carpets. So they dont care about your health. My neighbors ceiling caved in as well. Days later there is a sign on my building saying that "my landlord didnt pay the gas so it was a 10 day notice shut off" In the midst of all of that I asked to be compensated for the 2 weeks that I couldnt live there and they said "they are not willing to compensate me" We have had 3 property managers in 1 and half years and they also have problems with roaches and bugs. I see a moving truck every weekend, seems like someone is moving out. Do not move here , spend a little extra and dont get robbed of your money. UPDATE- )TO THE OWNER) To the owner ! - I went through your "corporate and leasing office" and I was not a priority and they did not care. It took them two weeks and 6 phone calls a day to get carpet cleaned and I was left with a amateur surround with more gaps in it then the collapsed shower that I had, not to mention my personal belongings that had to be thrown out and the 4 hours that it took me to clean my whole apartment because you guys never helped me . If you really cared you would have compensated me for the days that I couldn't breathe for the horrible moldy smell and had to stay somewhere else temporary because of my asthma. I have everything documented w/ pictures. You are not sorry for what happened to me because if you were your "corporate" or "leasing office" would have done something the day it happened and wouldn't let me pay full rent and without even being able to live there. Worst experience !
I am a student at the ohio center for broadcasting. I have heard bad things about this place but its seems like the new management is bringing this place in the right direction. Staff is very friendly and willing to help. New carpet and fresh paint. Smells decent and relatively quiet at night. I would recommend this place to other students or other first time apartment seekers. (9/27/13 Update) After being here for 6 months, I still feel the same that the staff is friendly, but I'm unsure as to whether they are willing to help. Multiple work orders have been placed and it takes them months to complete. I understand you are currently under a renovation, but this does not discredit the fact of supplying the essential needs of your denizens. It is still relatively quiet at night aside from the occassional shouting match you'll hear in the courtyard or the random parties your neighbors will likely throw. Also can't forget about the smell of Marijuana that tends to linger into your room from some of the delinquent renters. Let me also mention that in my 6th month here It is the first time I have witnessed a cock roach!! It doesn't matter how clean you are, but if your neighbors are not clean they still get into your apartment, which I can not put the blame on Rockside for this. Let's just hope that the work-order for the cock roach isn't as long as the previous work orders. Unless you are extremely patient and okay with a few cock roaches every now and then this would be your ideal place.
darken hallways ,weed smell though out the building, trash all in the hallways and around building, not worth the money i am paying, stuck here for one year,and i will not be renewing my lease, and would advise against anyone moving in this complex, next step city inspector.
Terrible Terrible Terrible!!!!! I HATE living here it is bug infested! & I'm not talking little roaches I'm talking big venomous centipedes, spiders, you name it! The staff is terrible! They recently got new management and this place is quickly going downhill. About 2 weeks ago my car got broken into in broad daylight and the staff was abosolutely rude about it refused to do anything no sympathy at all! I have asked for 3 months for my apartment to be exterminated and it hasn't happened yet! And to make matters worst I'm OVERPAYING for a 2 bed 1 1/2 bath and the ceiling fell in and its a big gaping hole in it. Maintenance ran in and out of my apartment for hours (after taking 5 hours to even show up) and they did nothing! So I'm paying for an extra bathroom I can't use. Seriously, for all the b.s. you have to deal with you may as well save money and live in the ghetto. Because this is project living in the heights. I wish I never moved here hopefully others will heed the warnings.Save yourself a headache & money!